Apple PowerBook G4 (17-inch, 1.67 GHz) User Manual Page 65
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- TROUBLESHOOTING
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Chapter 5 Troubleshooting 65
 If you recently installed additional memory, make sure that it is correctly installed
and that it is compatible with your computer. See whether removing it allows the
computer to start up (see page 57).
 If you are still unable to start up your computer, see the service and support
information that came with your PowerBook for information on contacting Apple for
service.
If the display suddenly goes black or your system freezes
Try restarting your system.
1 Unplug any devices that are connected to your PowerBook except the power adapter.
2 Hold down the Command (x) and Control keys and press the Power button (®) to
restart the system.
3 Let the battery charge to at least 10 percent before plugging in any external devices
and resuming your work.
To see how much the battery has recharged, look at the Battery status icon in the
menu bar.
Other Problems
If you forgot your password
You can reset your administrator password.
1 Insert your Mac OS X Install Disc 1. Then restart your computer and hold down the C
key as it starts up.
2 Choose Installer > Reset Password from the menu bar. Follow the instructions on the
screen.
If you have a problem with an application
 For problems with software from a manufacturer other than Apple, contact the
manufacturer. Software manufacturers often provide software updates on their
websites.
 You can configure your PowerBook to automatically check for and install the latest
Apple software using the Software Update pane of System Preferences. For more
information, choose Help > Mac Help from the menu bar and search for “Software
Update.”
If you have trouble using AirPort Extreme wireless communication
 Make sure you have properly configured the software according to the instructions
that came with your AirPort Extreme Card, base station, or AirPort Express.
 Make sure the computer or network you are trying to connect to is running and has
a wireless access point.
LL3140.book Page 65 Thursday, February 17, 2005 4:27 PM
- PowerBook G4 17-inch 1
- User’s Guide 1
- Contents 3
- Getting Started 5
- ® Power button 6
- H FireWire 800 port 8
- H FireWire 8
- Setting Up 10
- W Internal modem port 13
- Gigabit Ethernet port 14
- (10/100/1000Base-T) 14
- Ethernet cord 14
- Power button 15
- Trackpad 17
- Trackpad button 17
- Shutting Down Your PowerBook 18
- Calibrating Your Battery 19
- What’s Next? 19
- Other Support 20
- The Basics 21
- Adjusting Your Display 22
- Using Your Power Adapter 23
- Using the Trackpad 24
- Using the Keyboard 25
- Using a Mouse 26
- Learning About Mac OS X 26
- Chapter 2 The Basics 27 27
- Using Applications 28
- Connecting to a Printer 28
- Monitoring Printing 29
- 30 Chapter 2 The Basics 30
- Connecting to a Network 31
- Using the Internet 31
- When an Application Freezes 32
- Using Your Computer 33
- Universal Serial Bus (USB) 34
- For More Information on USB 35
- FireWire 36
- Using FireWire Devices 37
- FireWire Target Disk Mode 37
- PC Cards 38
- Using Bluetooth Devices 39
- Connection to 42
- AC outlet AirPort Express 42
- DSL or cable 42
- Ethernet (10/100/1000Base-T) 43
- Using Your Modem 44
- Sudden Motion Sensor 45
- DVI port 46
- S-video out port 46
- Using Your SuperDrive 48
- Inserting a CD or DVD Disc 49
- Ejecting a Disc 49
- Playing DVD Discs 50
- Battery 51
- Battery LEDs 52
- Charging a Battery 54
- Battery-Conservation Tips 54
- Security Slot 55
- Adding Memory 57
- 9 Replace the battery 61
- Troubleshooting 63
- Other Problems 65
- Installing Applications 67
- Using Apple Hardware Test 68
- Installing Xcode Tools 69
- Specifications 71
- Your Computer 73
- Using Your PowerBook 74
- General Safety Instructions 75
- Avoid Hearing Damage 76
- Apple and the Environment 76
- Ergonomics 76
- Not this 77
- Connecting to the Internet 79
- Entering Your Information 82
- Connections 82
- Manual Configuration 86
- DHCP Configuration 87
- PPPoE Configuration 88
- PPPoE Connections 93
- Network Connections 94
- Top Ten Questions 95
- FCC Compliance Statement 99
- Bluetooth Information 99
- Industry Canada Statement 99
- VCCI Class B Statement 99
- Class 1 label 100
- Service warning label 100
- 101 101
- Â Telephone jack type: CA-11 101
- 103 103
- 105 105
- 106 Index 106
- Index 107 107
- 108 Index 108
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