Apple PowerBook G4 (17-inch, 1.67 GHz) User Manual Page 64
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- TROUBLESHOOTING
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64 Chapter 5 Troubleshooting
 If you are unable to force the application to quit, press and hold the Power button
(®) for a few seconds to shut down the computer.
 If the computer still doesn’t respond, try to restart it by simultaneously pressing the
Command (x) and Control keys on your keyboard and the Power button (®).
If the problem occurs frequently, choose Help > Mac Help from the menu bar at the top
of the screen. Search for the word “freeze” to see help for instances when the computer
freezes or doesn’t respond.
If the problem occurs only when you use a particular program, check with the program’s
manufacturer to see if it is compatible with your computer. If you know an application
is compatible, you may need to reinstall your computer’s system software or, if you’re
using Classic, you may need to check for incompatible system extensions. See the next
topic for instructions.
If the computer freezes during startup or you see a flashing question mark
 Wait a few seconds. If the computer doesn’t start up after a delay, shut down your
computer by pressing and holding the power button (®) for about 5 seconds, until
the computer shuts down. Then hold down the Option key and press the Power
button (®) again to start up your computer. When your computer starts up, click the
hard disk icon, then click the right arrow. After the computer starts up, open System
Preferences and click Startup Disk. Select a local Mac OS X System folder.
 If that doesn’t work, try using Disk Utility to repair the disk by inserting the Mac OS X
Install Disc 1 into your computer. Then restart your computer and hold down the C
key as it starts up. Choose Installer > Open Disk Utility. When Disk Utility opens,
follow the instructions in the First Aid pane to see if the utility can repair your disk.
If using Disk Utility doesn’t work, you may need to reinstall your computer’s system
software. For instructions, see page 67.
If the computer won’t turn on or start up
 Make sure the power adapter is plugged into the computer and into a functioning
power outlet. Be sure to use the power adapter that came with your computer.
 Check if your battery needs to be recharged. Press the small button on the battery.
You should see one to four lights indicating the battery’s level of charge. If only one
battery level indicator light is flashing, allow the power adapter to charge the battery
until at least one indicator light is glowing continuously.
 If that does not work, return to the computer’s factory settings by disconnecting the
power adapter, removing the battery, and holding down the power button for at
least 5 seconds.
LL3140.book Page 64 Thursday, February 17, 2005 4:27 PM
- PowerBook G4 17-inch 1
- User’s Guide 1
- Contents 3
- Getting Started 5
- ® Power button 6
- H FireWire 800 port 8
- H FireWire 8
- Setting Up 10
- W Internal modem port 13
- Gigabit Ethernet port 14
- (10/100/1000Base-T) 14
- Ethernet cord 14
- Power button 15
- Trackpad 17
- Trackpad button 17
- Shutting Down Your PowerBook 18
- Calibrating Your Battery 19
- What’s Next? 19
- Other Support 20
- The Basics 21
- Adjusting Your Display 22
- Using Your Power Adapter 23
- Using the Trackpad 24
- Using the Keyboard 25
- Using a Mouse 26
- Learning About Mac OS X 26
- Chapter 2 The Basics 27 27
- Using Applications 28
- Connecting to a Printer 28
- Monitoring Printing 29
- 30 Chapter 2 The Basics 30
- Connecting to a Network 31
- Using the Internet 31
- When an Application Freezes 32
- Using Your Computer 33
- Universal Serial Bus (USB) 34
- For More Information on USB 35
- FireWire 36
- Using FireWire Devices 37
- FireWire Target Disk Mode 37
- PC Cards 38
- Using Bluetooth Devices 39
- Connection to 42
- AC outlet AirPort Express 42
- DSL or cable 42
- Ethernet (10/100/1000Base-T) 43
- Using Your Modem 44
- Sudden Motion Sensor 45
- DVI port 46
- S-video out port 46
- Using Your SuperDrive 48
- Inserting a CD or DVD Disc 49
- Ejecting a Disc 49
- Playing DVD Discs 50
- Battery 51
- Battery LEDs 52
- Charging a Battery 54
- Battery-Conservation Tips 54
- Security Slot 55
- Adding Memory 57
- 9 Replace the battery 61
- Troubleshooting 63
- Other Problems 65
- Installing Applications 67
- Using Apple Hardware Test 68
- Installing Xcode Tools 69
- Specifications 71
- Your Computer 73
- Using Your PowerBook 74
- General Safety Instructions 75
- Avoid Hearing Damage 76
- Apple and the Environment 76
- Ergonomics 76
- Not this 77
- Connecting to the Internet 79
- Entering Your Information 82
- Connections 82
- Manual Configuration 86
- DHCP Configuration 87
- PPPoE Configuration 88
- PPPoE Connections 93
- Network Connections 94
- Top Ten Questions 95
- FCC Compliance Statement 99
- Bluetooth Information 99
- Industry Canada Statement 99
- VCCI Class B Statement 99
- Class 1 label 100
- Service warning label 100
- 101 101
- Â Telephone jack type: CA-11 101
- 103 103
- 105 105
- 106 Index 106
- Index 107 107
- 108 Index 108
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