Apple PowerBook G4 (17-inch, 1.67 GHz) User Manual Page 63
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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5 Troubleshooting
If you have a problem working with your PowerBook,
check here first for solutions and advice.
When you experience a problem, there is usually a simple and quick solution. Be aware
of the conditions that led up to the problem. Making a note of things you did before
the problem occurred will help you narrow down possible causes and then find the
answers you need.
Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is not compatible
with the version of the Mac OS installed on your computer.
 Any software that you recently installed, especially software that added items to the
System folder. (Certain applications install extensions that may not be compatible
with the Classic environment.)
 Any new hardware, such as additional memory or a peripheral, that you installed.
You can also find more troubleshooting information in Mac OS Help, on the Apple
Support website at www.apple.com/support, and in the AppleCare Knowledge Base at
kbase.info.apple.com.
Problems That Prevent You From Using Your Computer
If the computer won’t respond or the pointer won’t move
 Press Command (x)-Option-Esc to force a frozen application to quit. If a dialog
appears, select the application you would like to quit and click Force Quit.
If you are working in Classic, hold down the Option and Command (x) keys and then
press the Esc key.
Next, save your work in any open applications and restart the computer to be sure
the problem is entirely cleared up.
LL3140.book Page 63 Thursday, February 17, 2005 4:27 PM
- PowerBook G4 17-inch 1
- User’s Guide 1
- Contents 3
- Getting Started 5
- ® Power button 6
- H FireWire 800 port 8
- H FireWire 8
- Setting Up 10
- W Internal modem port 13
- Gigabit Ethernet port 14
- (10/100/1000Base-T) 14
- Ethernet cord 14
- Power button 15
- Trackpad 17
- Trackpad button 17
- Shutting Down Your PowerBook 18
- Calibrating Your Battery 19
- What’s Next? 19
- Other Support 20
- The Basics 21
- Adjusting Your Display 22
- Using Your Power Adapter 23
- Using the Trackpad 24
- Using the Keyboard 25
- Using a Mouse 26
- Learning About Mac OS X 26
- Chapter 2 The Basics 27 27
- Using Applications 28
- Connecting to a Printer 28
- Monitoring Printing 29
- 30 Chapter 2 The Basics 30
- Connecting to a Network 31
- Using the Internet 31
- When an Application Freezes 32
- Using Your Computer 33
- Universal Serial Bus (USB) 34
- For More Information on USB 35
- FireWire 36
- Using FireWire Devices 37
- FireWire Target Disk Mode 37
- PC Cards 38
- Using Bluetooth Devices 39
- Connection to 42
- AC outlet AirPort Express 42
- DSL or cable 42
- Ethernet (10/100/1000Base-T) 43
- Using Your Modem 44
- Sudden Motion Sensor 45
- DVI port 46
- S-video out port 46
- Using Your SuperDrive 48
- Inserting a CD or DVD Disc 49
- Ejecting a Disc 49
- Playing DVD Discs 50
- Battery 51
- Battery LEDs 52
- Charging a Battery 54
- Battery-Conservation Tips 54
- Security Slot 55
- Adding Memory 57
- 9 Replace the battery 61
- Troubleshooting 63
- Other Problems 65
- Installing Applications 67
- Using Apple Hardware Test 68
- Installing Xcode Tools 69
- Specifications 71
- Your Computer 73
- Using Your PowerBook 74
- General Safety Instructions 75
- Avoid Hearing Damage 76
- Apple and the Environment 76
- Ergonomics 76
- Not this 77
- Connecting to the Internet 79
- Entering Your Information 82
- Connections 82
- Manual Configuration 86
- DHCP Configuration 87
- PPPoE Configuration 88
- PPPoE Connections 93
- Network Connections 94
- Top Ten Questions 95
- FCC Compliance Statement 99
- Bluetooth Information 99
- Industry Canada Statement 99
- VCCI Class B Statement 99
- Class 1 label 100
- Service warning label 100
- 101 101
- Â Telephone jack type: CA-11 101
- 103 103
- 105 105
- 106 Index 106
- Index 107 107
- 108 Index 108
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