Apple iPhone 3.1 User Manual download pdf (Page 22)

RealPresence Mobile, Version 3.1 for Apple iOS Release Notes

Polycom, Inc. 28

Deployment SWEP-5377 RealPresence Mobile may consume

more than one license on

RealPresence Resource Manager if

you install and uninstall RealPresence

Mobile several times.

Configure the re-claim period on

RealPresence Resource Manager to

a small value, for example five

minutes.

Directory CMAD-5552 If you switch your network in the

middle of a directory search and you

try the directory search again, the

search might continue indefinitely.

Always follow these steps to force

close the RealPresence Mobile

application:

1 Press the Home button of your

device.

2 Double-push the Home button.

3 Touch and hold

VideoRealPresence.

4 Touch the on the upper-left of

General CMAD-7044 The application uses several TCP and

UDP ports. If any of these ports is used

by other applications, RealPresence

Mobile may not work properly.

Reboot the device.

Interoperability SWEP-2874 You video is not available to other

participants when you join a

conference hosted by a Polycom RMX

1000C system.

Don’t use H264 CIF/SIF as your

video quality in your RMX profile.

Localization SWEP-2756 You can use only English user names

to sign into P

olycom CMA system

and Polycom RealPresence

Resource Manager, or register to

GK and SIP servers.

None.

Other DSTC-1541 When you are trying to sign in

RealPresence Mobile, RealPresence

Mobile may incorrectly display a

certificate warning for the intermediate

CA issued certificate.

When you see the waring message,

click OK to trust the certificate.

SIP SWEP-4441 If the dialed SIP URI contains spaces,

the SIP call cannot be connected.

Remove the spaces.

SmartPairing SWEP-1819 When there are several HDX or Group

Series systems nearby, your

RealPresence Mobile application

either fails to detect them all, or returns

the incorrect IP addresses.

Pair the Group Series or HDX system

manually.

SVC SWEP-3113 Your video stops transmitting while

sending or receiving content during a

128kbps SVC call.

None.

Category Issue ID Description Workaround

1 2 ... 17 18 19 20 21 22 23 24 25 26 27 28 29

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Apple iPhone 3.1 User Manual Page 22

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