Apple Soundtrack Pro User Manual Page 293
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293
D
Appendix
D
Solutions to Common Problems
and Customer Support
If you run into problems while working with Soundtrack Pro, there are several resources
you can use to find a solution.
Â
This appendix:
This appendix includes information about some of the most frequent
issues users encounter.
Â
Late-Breaking News:
A late-breaking news page in the Soundtrack Pro Help menu
provides last-minute information that didn’t make it into the manual. Be sure to
consult this help page as soon as you install or upgrade Soundtrack Pro.
Â
AppleCare Knowledge Base:
AppleCare Support maintains a database of common support
issues that is updated and expanded to include new issues as they arise. This is an
excellent, free resource for Soundtrack Pro users. To access the AppleCare Knowledge
Base, go to the AppleCare support page at http://www.apple.com/support.
Â
AppleCare Support:
There are a variety of support options available to Soundtrack Pro
customers. For more information, see the
Apple Professional Software Service &
Support Guide
that comes with your Soundtrack Pro documentation.
42931SUP Page 293 Friday, March 4, 2005 7:45 PM
- Soundtrack Pro 1
- User Manual 1
- © 2004 Jean-Paul Bonjour; 2
- © 2004 Eric Escobar 2
- Contents 3
- An Introduction 7
- Apple Websites 10
- Other Apple Websites 11
- Setting Up Your System 13
- Hard Disk Space 14
- Connecting Audio Equipment 15
- FireWire 400 (6-pin) 16
- (Sometimes labeled iLINK) 16
- FireWire 400 (4-pin) 16
- USB (Universal Serial Bus) 16
- Audio Cabling 17
- Audio Output 18
- Example Hardware Setups 19
- The Soundtrack Pro Interface 23
- Project Window 24
- Transport Controls 25
- Timeline Controls 28
- Action Insert bar 32
- Actions/Analysis buttons 32
- Actions menu 32
- Effects button 32
- Media and Effects Manager 33
- Browser Tab 34
- Favorites Tab 35
- Search Tab 36
- File list 38
- Preview controls 38
- Media pop-up menu 38
- Effects Tab 39
- Utility Window 40
- Recording Tab 41
- Meters Tab 42
- Details Tab 43
- Getting Started 45
- Audio File Projects 46
- Setting Up Your Workspace 47
- Using Project Layouts 48
- Customizing the Toolbar 49
- Playing Projects 50
- Setting the Playhead 51
- Enter a time position 52
- Enter a beat position 52
- Scrubbing a Project 54
- Looping and Non-Looping Files 57
- Double-click an 59
- Using Search to Locate Files 60
- Select a keyword 61
- Search Results area 61
- Click a match category 62
- These are files that 62
- Click a button to display 63
- These are files that match 64
- Select additional keywords 64
- Choose Custom from 65
- Control-click a button, then 65
- Storing Files in the Bin 67
- Previewing Audio Files 68
- Using the Preview Controls 69
- Using Undo and Redo 71
- Using Snap 72
- Reconnecting Media Files 74
- General Preferences 75
- Project Preferences 76
- Recording Preferences 77
- Synchronization Preferences 78
- Control Surfaces Preferences 79
- Video Out Preferences 80
- 81 81
- Closing Multitrack Projects 82
- Setting Project Properties 82
- Sample Rate 83
- Time Signature 84
- Overlap Mode 85
- Setting the Project Length 86
- Saving Multitrack Projects 86
- Drag the file from the 88
- Tracks, Busses, and Outputs 90
- Tracks, busses, and outputs 92
- Tracks, busses, and 92
- Working in the Timeline 93
- Using the Scroll Bars 94
- Using the Zoom Control 95
- Setting Track Height 97
- Using the Time Ruler 98
- Drag handle 100
- Chapter 5 101
- Working in the Timeline 101
- Using the Track Controls 102
- Click the Mute button to mute 103
- Click the Solo button to solo 103
- Click the Effects button 104
- Click the envelopes 106
- The envelopes appear 106
- Timeline 106
- Selecting Audio Clips 107
- Moving Audio Clips 109
- Resizing Audio Clips 110
- Notches indicate the 111
- Drag the clip to the left 111
- Truncate Mode 112
- Crossfade Mode 112
- Crossfade 112
- Split Tool button 113
- Transpose the clip down 115
- Transpose the clip up 115
- Command-Option-drag left 116
- The waveform moves inside 116
- Working With Markers 119
- Types of Markers 120
- Inserting Markers 120
- Naming Markers 121
- Moving Markers 121
- Deleting Markers 122
- Working in the Mixer 123
- Steps in Mixing 124
- Channel strip 125
- Selecting Channel Strips 126
- Reordering Channel Strips 127
- Copying Channel Strips 127
- Volume value slider 128
- Setting Channel Strip Output 129
- Solo button 130
- Mute button 130
- Record Enable button 130
- Channel strip name 130
- Renaming Channel Strips 131
- Changing a Channel Strip Icon 131
- Show (Mixer) pop-up menu 132
- Channel Strip 132
- Peak indicator 133
- Level meters 133
- Removing Channel Strips 134
- Turning Effects Off and On 136
- Replacing an Effect 136
- Reordering Sends in the Mixer 137
- Showing Send Settings 137
- Turning Sends Off and On 137
- Go buttons 138
- Value and Location 138
- Using the Peak Indicators 139
- Recording Audio in the Mixer 140
- Creating Multiple Mixes 141
- 143 143
- Supported Audio File Formats 144
- Closing Audio File Projects 145
- Saving Audio File Projects 146
- Drag this rectangle to 150
- Spectrum View button 151
- Waveform View button 151
- Selected area 154
- Left channel selected 155
- Right channel selected 156
- Moving Between Selections 157
- Selection Tool button 159
- Sample Edit Tool button 159
- Stretch Tool button 160
- Zoom Tool button 160
- Processing Audio Files 161
- Fade Out 162
- Normalize 162
- Time Stretch 166
- Adding Ambient Noise 166
- Convert to Mono 167
- Resample 167
- Reducing Noise 168
- Working With Actions 170
- Applying Actions 171
- Editing Actions 172
- Turning Actions On and Off 172
- Reordering Actions 172
- Using the Action Insert Bar 173
- Flattening Actions 174
- Deleting Actions 176
- Analyzing an Audio File 177
- Types of Audio Analysis 178
- Setting Analysis Parameters 179
- Reading Analysis Results 179
- Fixing Analyzed Problems 180
- Working With Video 183
- Adding a Video to a Project 184
- Playing the Video 185
- Resizing the Video Tab 186
- Using Video Output Devices 187
- Viewing Video Details 188
- Working With a Video’s Audio 189
- The Time ruler units adjust 190
- The Time display adjusts to 190
- Using Markers With Video 191
- With Markers selected 192
- The marker is scored 193
- Working With Audio Effects 195
- Processing Effects 196
- Dynamics Effects 197
- Distortion Effects 198
- EQ and Filter Effects 198
- Modulation Effects 201
- Reverb and Delay Effects 202
- Meters and Diagnostic Effects 204
- Miscellaneous Effects 206
- Working With Realtime Effects 207
- Adding Realtime Effects 208
- Bypassing Realtime Effects 211
- Adding Sends to Tracks 212
- Reordering Sends 212
- Adjusting Send Volume 213
- Adjusting Send Pan Position 213
- Bypassing Sends 213
- Removing Realtime Effects 214
- Working With Effect Presets 217
- Working With Automation 219
- Master Envelopes 220
- Adding Envelope Points 221
- Selecting Envelope Points 222
- Moving Envelope Points 222
- Nudging Envelope Points 225
- Deleting Envelope Points 226
- Click the Auto checkbox for 227
- Recording Automation Data 228
- Working With Timeslices 229
- Drag in the selection bar 231
- Deleting Timeslices 232
- Recording Audio 235
- Recording a Single Take 237
- Recording Multiple Takes 238
- Saving Recorded Clips 239
- Recorded area 241
- Using Control Surfaces 243
- With Soundtrack Pro 243
- Premapped Controls 245
- Exporting Multitrack Projects 247
- Exporting a Project Mix 248
- Exporting With Compressor 250
- Files Together 252
- Using Soundtrack Pro With 253
- Waveform Editor 254
- Clips or Sequences 256
- 258 Chapter 14 258
- 260 Chapter 14 260
- Using Apple Loops Utility 263
- Assets drawer 264
- Playback controls 264
- Main window 264
- Tags Tab 265
- Transients Tab 266
- Assets Drawer 267
- Working With Transients 271
- Saving Changes to Files 273
- General and File 275
- Navigation 275
- Key and Scale Type Tagging 276
- Descriptor Tagging 277
- Transients 278
- Keyboard Shortcuts 279
- General Editing 281
- Navigating in the Timeline 282
- Tracks and Markers 284
- Video Out 284
- Recording 285
- Audio Basics 287
- Musical Sounds 288
- Recording Sound 289
- Analog Recording 290
- Digital Recording 290
- Sample Rate and Bit Depth 291
- Digital Distortion 292
- Solutions to Common Problems 293
- Calling AppleCare Support 295
- 297 297
- 298 Index 298
- Index 299 299
- 300 Index 300
- Index 301 301
- 302 Index 302
- Index 303 303
- 304 Index 304
- Index 305 305
- 306 Index 306
- Index 307 307
- 308 Index 308
- Index 309 309
- 310 Index 310
- Index 311 311
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