Apple PowerBook (Duo, 2300 Series) User Manual download pdf (Page 115)

I can’t open a shared disk or folder.

m You may not have the access privileges needed to use the disk or folder.

Ask the network administrator or the owner of the shared item to give

you access. (See the “Networks & Telecommunications” topic area of

Macintosh Guide, available in the Guide [h] menu.)

m Check with the owner of the item to make sure you are entering your

name exactly as specified by the owner (including spaces and

capitalization) and try again.

Problems with Apple Remote Access

The Remote Access Setup control panel won’t open.

m Make sure that AppleTalk is turned on in the Chooser.

m If you still can’t open the control panel, reinstall the Apple Remote Access

software.

The modem is not listed in the Remote Access Setup control panel.

m Reinstall the modem software. If that doesn’t help, then reinstall the Apple

Remote Access software.

m Contact the modem manufacturer to see whether your modem can use the

settings for another type of modem.

The modem didn’t dial the phone number.

m Check that the phone cord is plugged into the computer or modem and into

a working phone line.

m Try dialing the number again. Sometimes there is a temporary connection

problem.

m Quit the program and restart it. Sometimes this procedure solves

temporary problems with the modem.

m Another program may be using the modem. Quit all other programs that

use the modem.

m Try using another communications program. If that works, the problem

may be in the Apple Remote Access software. Reinstall the software.

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Tips and Troubleshooting

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Apple PowerBook (Duo, 2300 Series) User Manual Page 115