Apple PowerBook (Duo, 2300 Series) User Manual Page 1

Macintosh PowerBook DuoUser’s GuideIncludes setup, troubleshooting, and health-related informationfor Macintosh PowerBook Duo 2300 series computers

Problems with hardwareFloppy disk drive (either an external drive or built into a dock)I can’t eject a floppy disk.m The disk may be stuck. Restart th

The computer is using the wrong disk as a startup disk.m Open the Startup Disk control panel and make sure the correct disk isselected. Then restart t

When I use the trackpad to drag, the item I’m dragging doesn’t always go where I want,or the drag stops before I want it to.m The computer automatical

PowerBook displayThe screen went blank.m Screen dimming may be on. Move the pointer to restore thescreen’s brightness.m The computer may have gone to

The external monitor does not show the menu bar.m Open the Monitors control panel and drag the small menu bar to the iconof the monitor that you want

DocksIf the procedures in this section don’t solve your problem, see “Problems withEquipment Connected to Your Macintosh PowerBook” later in this chap

When I start up the computer in the Duo Dock, nothing happens.m Try the following suggestions in order:1. C he ck that the connections are secure.IMPO

m If other equipment is connected, make sure that it’s low-power equipmentor that it has its own power source. Low-power equipment is often markedwith

m The printer may not be selected in the Chooser. Open the Chooser andselect the printer you want to use. If the printer is connected to a port,make s

m Make sure the printer is turned on. Some printers need to warm up for afew minutes after you turn them on.m The printer may be out of paper or may n

The illustration on the following page provides an overview of yourMacintosh PowerBook computer. To set up your PowerBook for the first time,you need

m When you use SCSI disk mode, the computer should display an icon with anumber in it.If the computer starts up normally, immediately press the Power

Problems with equipment connected to your Macintosh PowerBookIf a problem occurs while your Macintosh PowerBook is connected toexternal equipment, suc

Problems with networks and file sharingSolutions to common network problemsIf you are having problems using the network or file sharing, try the follo

Solutions to other network problemsThe computer I want to connect to doesn’t appear in the Chooser. m Make sure the computer you’re trying to connect

m There may be a problem with some of the information your computeruses to start up file sharing. Follow these steps in order until the problemis solv

I can’t open a shared disk or folder.m You may not have the access privileges needed to use the disk or folder.Ask the network administrator or the ow

The modem dialed the phone number, but the connection failed. m Check that the phone cord is plugged into the computer or modem and intoa working phon

This chapter provides a step-by-step approach to diagnosing and solvingproblems involving system software and hard disks. Try the steps listed ineach

2 Turn off troublesome extensions using the Extensions Manager control panel.Tips for locating problem extensions:m If you recently installed a new it

Testing your hard diskThe following steps will help you determine whether you have a problemwith your hard disk or a problem with the system software

Brightness controlsPower adapter portPrinter/Externalmodem portReset button Internal modem port(if a modem is installed)MicrophonePower keyBatteryTrac

3In the list of drives, click the disk you want to test.4Pull down the Functions menu and choose Test Drive.5When a message tells you that testing is

Reinstalling system softwareWhen should you install system software?Your computer came with all the necessary system software installed on itsinternal

3 Look for a Read Me file on the Disk Toolsdisk.If there is not a Read Me file on the disk, call the Apple Assistance Center.4 Open the Read Me file a

9 Start up your computer from the first system software installer disk you made withFloppy Disk Maker. The Installer’s Welcome screen appears. You may

IMPORTANTCertain system extensions or application programs that wereoriginally on your hard disk may not be installed with the Installer program.If yo

3When Disk First Aid has finished checking your hard disk, choose Quit from the File menu.4 Open the Drive Setup program.You use the Drive Setup progr

12 Hold down Shift–x–K to start the clean installation.The following dialog box appears.13 Click the Install New System Folder button and click OK.The

IMPORTANTCertain system extensions or application programs that wereoriginally on your hard disk may not be installed with the Installer program.If yo

To i n st all customized system software, follow these steps:1 Start up your computer from the first system software installer disk that you made with

5Click Install.6 Follow the instructions that appear on the screen.7When you see a message reporting that the installation was successful, click Quit.

Plugging in the computerPlugging in the power adapter recharges the computer’s batteries. You shouldplug in the power adapter in case the battery has

IIIpartAppendix A Health, Safety, and Maintenance TipsAppendix B Using Your Keyboard

Health-related information about computer useMuscle soreness, eye fatigue, and other discomforts and injuries sometimesassociated with using computers

Musculoskeletal discomfortAs with any activity that involves sitting for long periods of time, using acomputer can make your muscles sore and stiff. T

Eye fatigueEye fatigue can occur whenever the eyes are focused on a nearby object for along time. This problem occurs because the eye muscles must wor

Keyboard and trackpadm When you use the keyboard and trackpad, your shoulders should berelaxed. Your upper arm and forearm should form an approximate

Some computer users may develop discomfort in their hands, wrists, or armsafter intensive work without breaks. If you begin to develop chronic pain or

External monitorIf you use an external monitor connected to a dock, this suggestion may behelpful.m If possible, arrange the monitor so the top of the

Important care and safety instructionsFor your own safety and that of your equipment, read and follow all theinstructions in this section. Keep these

m Use only the power adapter supplied with your computer, or an identicalmodel. Adapters designed for other electronic devices may not work withyour e

2Plug the power adapter cable into the power adapter port (marked with the icon¯) onthe back panel of the computer.You can wind extra cable around the

Caring for batteriesm Always handle batteries carefully.m Always put the battery case on the battery when the battery is out of theMacintosh PowerBook

Handling floppy disks125°F (52°C)50°F (10°C)Keep disks dry.Do not use apencil or an eraser on a diskor disk label.Store disks attemperaturesbetween 50

Traveling with the Macintosh PowerBookIMPORTANTAlways take either the Disk Tools disk that came with yourcomputer or a set of system software disks t

Handling your Macintosh PowerBookThe safety instructions earlier in this appendix also apply when you aretraveling. In addition, note these precaution

International repair and serviceApple’s global limited warranty covers your Apple products for one year,regardless of where the products were purchase

The Macintosh PowerBook Duo 2300 series keyboard works in much thesame way as the keyboards on other computers and on electric typewriters.However, th

Special keys on the Macintosh PowerBook Duo 2300 series keyboardArrow keys Move the insertion point, as an alternative to using the pointing device. I

Typing special characters and symbolsYou can type a variety of international and other special symbols andcharacters (including characters with diacri

If you press the Option key, Key Caps outlines lightly the keys that you canuse in combination with letter keys to type letters with accents or otherd

Special key combinationsIf difficulties with your trackpad or computer don’t allow you to use standardmethods of quitting a program or restarting your

Opening the display1Slide the latch to the right and lift up the display.2Position the display at a comfortable viewing angle. You can adjust the angl

x-Control-Power key, to force thecomputer to restart 143x key 140x-Option-Esc, to force a program to quit84, 85, 143x-Option-P-R, to reset PRAM 81,

Apple Desktop Bus (ADB) porton PowerBook Duo Dock Plus 36on PowerBook Duo Floppy Adapter 39on PowerBook Duo MiniDock 38Apple Guide online help syst

blinking question mark icon 8, 83, 102, 113“bomb” icon/message, troubleshooting 79brightness controlsadjusting 8, 80, 82, 95illustration 2, 8on ex

DDelete key 140desktop doesn’t appear when computerstarts up 82–83diacritical marks, typing 141–142disk cache 88, 91, 109Disk First Aid program 9

external modem porton PowerBook Duo Dock Plus 36on PowerBook Duo MiniDock 38external monitor. See also display; screenconnecting 50positioning 130

I, Jiconsapplication 14battery charge 65blinking in menu bar 90, 91“bomb” 79dimmed 54Disk First Aid 114, 116document 14examples 13, 14folder

MMacintosh Easy Open 89, 90Macintosh Guide. See also Guide menuclose box 30, 31finding information 25going to the next step 26, 28, 30“Huh?” butto

Pparameter RAM (PRAM), resettingcomputer freezes 85, 86computer makes unusual sounds 82file-sharing problems 106printer problems 100, 101procedure

printer porton PowerBook Duo Dock Plus 36on PowerBook Duo MiniDock 38PrintMonitor program 100, 101problems. See Apple-authorizeddealers/service pro

screen dimmingfollowing low-power messages 64on external monitors 95, 96turning off 89, 96scroll arrow 14scroll bar, Macintosh Guide 27SCSI chain

Turning the computer onTo t ur n on the computer:mPress the Power key (marked with a triangle P) above the keyboard.You should hear a tone when you tu

symbols and international characters,typing 141–142system errors 86system failures 86–87System Folderclean installation of system softwareand 116f

pointer “freezes” on screen 16, 20, 79printers 87, 99–101, 103RAM expansion card 82, 94resetting PRAM, procedures for 81screen is blank 89SCSI ch

After your computer starts up for the first time, a picture similar to thisappears on the screen:(Note: Your screen should look very similar to this,

Problems turning your computer on?mNothing happened when you pressed the Power key.The battery may be drained. Make sure you plugged in the power adap

What’s next?Yo u’ve now finished setting up your Macintosh PowerBook. Continue withone of the following steps:m If you are new to the Macintosh, turn

K Apple Computer, Inc.© 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part,

Learning the basicsIf you are new to the Macintosh, you should begin by looking at the easy-to-use program called the Macintosh Tutorial. The tutorial

2Move your finger on the trackpad so that the tip of the arrow (8) points to the questionmark in the upper-right portion of the screen.3With the tip o

4While holding down the trackpad button, move the arrow (8)until the words “MacintoshTutorial” are highlighted, then release the trackpad button.A win

Reviewing the basicsYou can use the following illustrations to review the elements you use on yourscreen to do work with your computer.MenusThe strip

IconsIcons are small pictures that represent disks, programs, documents, andfolders. You can double-click any icon to open it and see what it contains

Control StripThe Control Strip gives you a quick and easy way to monitor and update yourPowerBook’s power management options and other useful features

Turning the computer off with the Shut Down commandYou can also turn your computer off by using the Shut Down command in theSpecial menu. Follow thes

Putting the computer to sleepSleep is a power conservation feature of Macintosh PowerBook computersthat reduces the amount of power the computer draws

Other ways of putting your computer to sleepm You can choose the Sleep command from the Special menu to put yourcomputer to sleep.m Move the pointer o

Restarting a computer that’s already onYou need to restart your computer—turn it off and back on again—when youwant to make certain changes to setting

iiiCommunications regulation information viiPreface Welcome to PowerPC ixPart I1Getting Started 1Plugging in the computer 3Opening

When you choose Restart, the computer prompts you to save your work,closes all open programs, and restarts itself.Restarting using either of the metho

Where to find answersWhen you have questions about using your Macintosh, there are severalplaces you can look for answers.In this book Use this book t

The Guide (h) menu is your main source of information when you’reworking with your computer. The menu is identified by a questionmark (h) in the upper

Getting answers to your questionsWhen you have a question while working with your computer, you can get theanswer by choosing Macintosh Guide from the

3Notice the three buttons at the top of the window: Topics, Index, and Look For.Macintosh Guide gives you three ways of finding information:mTopicslet

2Click “Setting Options” in the list of topics.When you click any topic area, a list of related questions appears on the rightside of the Macintosh Gu

Getting answers with the Index button1 In the Macintosh Guide window, click the Index button.An alphabetical list of subjects appears on the left side

4Click the question “How do I change the background pattern?” and then click OK. Ordouble-click the question.A small window appears with instructions

Getting answers with the Look For button1 In the Macintosh Guide window, click the Look For button.A small box appears on the left side of the window,

4Click the question “How do I change the beep sound?” and then click OK. Or double-click the question.A small window appears with instructions for you

2Getting Help 23Getting answers to your questions 24Identifying objects on the screen 32Learning useful shortcuts 333Connecting Ad

Tips for using Macintosh GuideHere are a few tips for using Macintosh Guide effectively:m Macintosh Guide is available only when you are in the Finder

Identifying objects on the screenSometimes you’ll see an unfamiliar item on the screen and ask yourself,“What’s that?” You can get an answer by using

Learning useful shortcutsYou can perform many tasks in the Finder more quickly if you use keyboardor trackpad shortcuts. For example, instead of click

3 Read about the shortcuts available for the category you selected.Click the right arrow in the lower-right corner of the window to display thenext wi

35Read this chapter for information onexpanding your computer systemwith additional hardware.The illustration below shows where equipment can be conne

In addition to connecting certain equipment directly to your MacintoshPowerBook, you can also expand your system with the following accessories:m the

IMPORTANTYou cannot use the PowerBook Duo Dock, an earlier model ofdock, with your Macintosh PowerBook Duo 2300 series computer unless ithas the Top C

The PowerBook Duo MiniDockThe PowerBook Duo MiniDock allows you to connect a wide variety ofdevices to the Macintosh PowerBook. Like the Duo Dock Plus

The PowerBook Duo Floppy AdapterThe PowerBook Duo Floppy Adapter allows you to connect an external 1.4MB floppy disk drive (HDI-20) and up to three Ap

Adjustments for a network printerIf you are using a printer that is part of a network, be sure tom make AppleTalk active in the Chooserm select LocalT

vContents5Power Management 63Power sources 63Monitoring the battery charge 63Recharging the battery 66Removing or replacing the ba

To connect an external modem, follow these steps.1Make sure the computer is in sleep or shut down.2Connect the modem to a power source and to the phon

10 Choose General Settings from the pop-up menu.11 If there is an X in the box labeled “Use internal modem instead of Modem Port,” click thebox to rem

Connecting SCSI devicesA SCSI device is any product—including hard disk drives, CD-ROM drives,scanners, and printers—that connects with your computer

Where to add cable terminators when connecting a single SCSI device:Where to add cable terminators when connecting two or more SCSI devices:Using your

Connecting your computer as a hard diskBefore making any connections, you need to assign a unique SCSI ID numberto the PowerBook. (The unique ID numbe

8Connect the small connector on the Apple HDI-30 SCSI Disk Adapter cable to the SCSIport on your PowerBook Duo MiniDock.If there are SCSI devices conn

12 Turn on the other SCSI devices in the chain, if any.13 Turn on the other computer.The PowerBook appears as a hard disk icon on the desktop of the c

Drawing battery power in SCSI disk modeYour PowerBook continues to draw battery power when you use it as a harddisk. Low battery power is indicated by

Connecting sound input and output devicesYour computer has a built-in microphone. For information on using themicrophone to record sounds, see the “So

Connecting a monitorYou can connect a monitor to the Duo Dock Plus or the Duo MiniDock. Seethe manuals for the dock and the monitor for instructions.C

Part IIIAppendix A Health, Safety, and Maintenance Tips 125Health-related information about computer use 125Important care and safety instru

Using Software HighlightsYour Macintosh PowerBook comes with some great software already installedthat includes such features asm hard disk password p

To get started with your software, follow these steps:1 Open the Macintosh HD icon.A window similar to this appears:2Double-click the Software Highlig

Getting help for application programsSome application programs that come on your PowerBook (File Assistant, forinstance) are documented in their own A

Working with several programs at a timeYou can open as many application programs and desk accessories as yourcomputer’s memory allows.All open program

Hiding and showing windows on the desktopYou can hide all windows except those of the active program by choosingHide Others from the Application menu.

If a native program requires a shared library and there is not enough memoryavailable for the shared library, you’ll see a message that the program co

Making software disksThis section describes how to create floppy disks of the software that comeson your computer. You can make floppy disks if you ha

What you needJust as you need paper to make copies of important documents, you needfloppy disks to make copies of the information on your hard disk. Y

Making a set of disksTo use the Floppy Disk Maker program to make your system software disks,follow these instructions:1With your computer turned off,

4Click Minimum Set or Full Set, depending on the kind of disk set you want to make.If you are making a minimum set, you can press the Return key. You

Communications regulation informationFCC statementThis equipment has been tested and found to comply with the limits for a Class B digital devicein ac

7If you quit in the middle of the disk-making process and want to resume copying, clickResume Minimum or Resume Full (depending on the type of set you

2When the Floppy Disk Maker dialog box appears, click Custom.The following appears on the screen:3Click the icon for the folder you want to copy to se

Power sourcesYour computer can draw its operating power from two different sources.mMain batteryYour computer came with a nickel-metal-hydride (NiMH)b

Responding to low-power messagesWhen the battery runs low, the computer displays a series of low-powermessages. The work time remaining after you see

IMPORTANTRecharge a depleted battery as soon as possible. Leaving adepleted battery in the computer for a length of time (especially in a hotlocation,

Recharging the batteryThere are three ways to recharge a battery:m Plug in the power adapter to recharge the battery without removing it fromthe compu

You can continue to use the computer while the battery is recharging.Recharging takes approximately 4 hours when the computer is in use andapproximate

2Connect the recharger and the power adapter as shown in the illustration.3Place the battery in the recharger as shown.Recharging begins immediately.

The lights on the recharger indicate the following:mYellowThe battery is charging.mGreenThe battery is fully charged.mRedThe recharger does not recogn

Removing or replacing the batteryWhen you remove a depleted battery without first plugging in the poweradapter, the backup battery in your computer pr

DOC statementDOC Class B Compliance This digital apparatus does not exceed the Class B limits for radionoise emissions from digital apparatus as set o

6Close the battery door by pushing it back into place.IMPORTANTCheck to make sure the battery is properly inserted. The batteryshould be aligned with

Replacing the backup batteryIn addition to its main battery, your computer has a small backup battery thatmaintains the contents of RAM while you repl

3 Locate the Battery Reconditioning icon (in the Utilities folder on your hard disk) anddouble-click to open it.A message appears on the screen descri

If 30 days have passed since you last reconditioned, this message appears:Remember that it takes 2 hours to recondition the battery and 2 hours to ful

Maximizing work timeYour PowerBook’s battery can provide 2 to 4 hours of work time before youneed to recharge. The actual work time available depends

IIpartChapter 6 Tips and TroubleshootingChapter 7 Diagnostic Techniques

When you have questionsIf you want to know how to do a particular task with your computer, referto Macintosh Guide in the Guide (h) menu. For instruct

This chapter and Chapter 7 describe solutions to problems you mayexperience with your computer. If the suggestions in these two chapters don’tsolve yo

Resetting the parameter RAM—a useful troubleshooting techniqueProblems that relate to starting up the computer may result fromdamage to the informatio

IpartChapter 1 Getting StartedChapter 2 Getting HelpChapter 3 Connecting Additional EquipmentChapter 4 Installing and Using Application ProgramsChapte

The computer makes an unusual sound at startup.m If you hear an unfamiliar startup sound, start up the computer with theDisk Tools disk that came with

m There may be a problem with the display of windows. Restart thecomputer and hold down the Option key until the desktop icons appear.(When the deskto

m Start the computer, holding down the Shift key until you see the message“Extensions off” in the Welcome to Macintosh box. If the computer startsup,

m If the battery is depleted, remove it from the computer and use the poweradapter to start up.m If you have a Duo Dock Plus, put the computer in it,

2. If you see a message about a system error, press the reset button (on theback of your Macintosh PowerBook) to restart the computer.3. Reset the PRA

m Contact the manufacturer or vendor of the program to find out whetherthe program contains software errors or “bugs” and whether an upgradeis availab

A message says there is not enough memory.m There may be a temporary software problem. Save your work, quit all openprograms, and restart the computer

When I try to open a document, a message says the program can’t be found. m The document may have been created with a program that is not on yourhard

Some icons look different from usual. m There may be a problem with the information that the computer uses tokeep track of files. Restart the computer

m If the file is on a floppy disk, the disk may be locked. Unlock the disk bysliding the tab so that it covers the hole at the corner of the disk.m Th