93Chapter 4 Problem, Meet Solution
Learning More, Service, and Support
IfyourMacProneedsservice,takeittoanAppleAuthorizedServiceProvider(AASP)or
contactAppleforservice.YoucanndmoreinformationaboutyourMacProthrough
onlineresources,onscreenhelp,orSystemInformation.
Online Resources
Foronlineserviceandsupportinformation,gotowww.apple.com/support.Choose
yourcountryfromthepop-upmenu.YoucansearchtheAppleCareKnowledgeBase,
checkforsoftwareupdates,orgethelpfromApple’sdiscussionboards.
Onscreen Help
Youcanoftenndanswerstoyourquestions,aswellasinstructionsand
troubleshootinginformation,inHelpCenter.IntheFinder,chooseHelp>HelpCenter.
System Information
Togetinformationaboutyourcomputer,useSystemInformation.SystemInformation
showsyouwhichhardwareandsoftwareisinstalled,theserialnumberandoperating
systemversion,howmuchmemoryisinstalled,andmore.OpenSystemInformation
(intheUtilitiesfolderinLaunchpad).Systeminformationisalsoavailablebychoosing
AboutThisMacfromtheApplemenu.
AppleCare Service and Support
YourMacProcomeswith90daysoftechnicalsupportandoneyearofhardwarerepair
warrantycoverageatanAppleStoreoranApple-authorizedrepaircenter,suchasan
AppleAuthorizedServiceProvider.Youcanextendyourcoveragebypurchasingthe
AppleCareProtectionPlan.Forinformation,visitwww.apple.com/support/productsor
visitthewebsiteaddressforyourcountrylistedinthetable.
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