Apple iMac G5, 20-inch User Manual download pdf (Page 278)

54 - iMac G5, 20-inch Troubleshooting

Symptom Charts

if they have any suggestions or assistance.

3. Try a known good USB mouse.

4. Replace the mouse.

5. Replace the logic board.

The mouse is slow to respond.

1. Try putting the mouse on a different surface - an opaque surface with no patterns is

best.

2. Adjust the settings on the mouse.

– Choose Apple menu > System Preferences and click Keyboard & Mouse.

– Click Mouse.

– Drag the Tracking Speed slider to select how fast the pointer moves. Drag the

Double-Click Speed slider to set how fast you have to double-click.

3. If the mouse still doesn’t work, insert the iMac Software Install and Restore disc that

came with your computer. Shut the computer down and then start it up while holding

down the letter “c” on the keyboard. Does the mouse work when the computer is

started up from this disc?

4. Try a known good USB mouse.

5. Replace the mouse.

6. Replace the logic board.

Keyboard

None of the keys on my keyboard work.

1. Unplug all devices from your computer, including your mouse and keyboard as well as

printer, scanner, external hard drives, and hubs. (Warning: Some devices may require

you to perform steps before it is safe to unplug them, e.g, external storage devices.)

Be sure to unplug your hub, if you have one.

2. Plug your keyboard into the back of your computer ﬁrmly and securely. Plug your

mouse into the back of your computer ﬁrmly and securely. Take special care to make

sure the connector is completely in the socket. Go on to step 3.

3. Does your keyboard work now?

Yes: Problem solved.

No: Unplug your keyboard and plug it into another USB slot on the back of your iMac

Does it work now?

– Yes: Replace the logic board.

– No: Unplug your keyboard and plug your mouse into the port the keyboard just

occupied. Go on to step 4.

4. Does your mouse work now?

1 ... 277 278 279 ... 314

No comments

Apple iMac G5, 20-inch User Manual Page 278