Flowcharts and TablesTroubleshooting
Table 36. Paper Jams in Pickup/Transfer Area When Feeding From the
Envelope Feeder
Step Check Result Action
1 Is the envelope feeder
width guide set correctly?
No Set the guide so that it is snug against
the edge of the envelopes.
2 Is the envelope feeder
correctly installed into the
printer?
No Reinstall the feeder so that it is
mounted solidly onto the black
positioning pin in the upper-left corner
of the pickup block opening. If the
feeder isn’t mounted correctly, or if the
pin is damaged, the pickup block
entrance may not align properly.
3 Have you recently taken
the feeder apart and has it
exhibited this problem
since then?
Yes You may not have reinstalled the
gear/roller system correctly. Refer to
Service Source CD
for more informa-
tion.
4 Is the fork-shaped
separation guide installed
correctly?
No There should be a 1.5 mm opening
between the separation guide and the
primary feed roller. Refer to the
Adjustments chapter in the LW Enve-
lope Feeder manual for more informa-
tion.
Comments to this Manuals