LED Cinema Display (24-inch) Symptom Charts — Startup and Power Issues 21
2010-02-08
Sleep/Wake Issue
Unlikely cause: LCD panel, blower, subwoofer, speakers, camera, microphone
Quick Check
Symptoms Quick Check
Sleep/Wake Issue
Won’t go to sleep or wake up •
from sleep
Verify display is being used with supported 1.
system.
Use with known-good system. If used as second 2.
display, check display preferences to see if display
is recognized by system.
Verify USB/display/power connectors are fully 3.
seated.
Check brightness setting.4.
Deep Dive
Check Result Action Code
Verify display’s USB hub and 1.
built-in camera are listed in the
System Proler’s USB device
tree.
Yes Power supply OK.
Go to step 3.
No Go to step 2.
Verify voltage on logic 2.
board between J0121 Pin 1
(24.5VDC) and Pin 3 (GND) is
23.3–25.7 VDC.
Yes Power supply OK.
Go to step 3.
No No power at logic board.
Go to step 4.
Unplug and replug the Mini 3.
DisplayPort connector into
a supported powered-up
portable system and monitor
the portable’s display. Verify
that the portable’s display
briey turns o then back on.
Yes Logic board OK.
Go to step 6.
No Go to step 4.
Verify all connections between 4.
power supply, all-in-one cable,
and logic board are secure. See
Functional Overview.
Yes If connections are secure and
display still does not function
correctly, go to step 5.
No Reseat connectors and retest.
Comments to this Manuals