Apple Remote Desktop 3 User Manual download pdf (Page 3)

Technology Overview

Apple Remote Desktop 3

Desktop Management Made Easy

Every Mac computer is easy to use and simple to maintain—thanks to advanced

Mac OS X features like Software Update, powerful preferences, and built-in networking.

Now with Apple Remote Desktop 3, you can enjoy the same ease of use when you’re

managing more than one Mac. Whether you’re responsible for a small business with a

few computers, a midsize creative group, or an educational institution with a network

of thousands, Apple Remote Desktop 3 enables you to manage all these computers—

all from your own Mac.

Apple Remote Desktop 3 is a suite of integrated desktop management tools that facilitate

a wide range of IT tasks. Using a single aﬀordable product, you can distribute software,

control and conﬁgure computers, oﬀer live online help and training, run detailed reports,

and implement security policies. Because Apple Remote Desktop allows you to work

remotely and eﬃciently, you can accomplish more in less time—without ever needing

to leave your desk and often without interrupting your users.

Software distribution. Apple Remote Desktop 3 makes it easy to install or copy soft-

ware across a network of Mac computers, including remote systems. You can ensure

that all systems in your organization are running the most current version of Mac OS X

or running the same applications, fonts, and templates.

Asset management. Using the Spotlight technology in Mac OS X Tiger, Apple Remote

Desktop 3 can perform detailed searches on all your Mac OS X systems. You can quickly

generate comprehensive user histories and application usage reports, as well as hard-

ware and software inventories about servers, desktop systems, and portable computers.

Remote administration. Apple Remote Desktop 3 gives you the tools to perform

administration tasks from the comfort of your own oﬃce. Conﬁgure systems, run

applications, empty the Trash, log out current users, set the startup disk, and lock

screens—from anywhere on the network.

Remote assistance. Apple Remote Desktop 3 enables you to observe or control any

number of remote Mac or Virtual Network Computing (VNC)–enabled computers. New

features for managing Mac computers include easy drag and drop of ﬁles, remote copy

and paste of text and images, and Curtain Mode for concealing sensitive information

from users. And thanks to innovative screen sharing, you can provide help and training

to users without leaving your desk.

Apple integrates these essential IT management capabilities in an accessible interface

designed for ﬁrst-time users—making it easy to discover and manage computers on

your network and to perform multiple management commands in sequence. For any-

one managing a group of Mac computers, Apple Remote Desktop 3 is an innovative

application that streamlines your workﬂow while reducing support costs, improving

system management, and increasing security.

Introduction

Managed computers have 40 percent lower

total cost of ownership.

Source: Summary TCO Analysis for Windows XP. Table 1

and Table 3, “Use Best Practices to Reduce Desktop PC TCO,

2005–2006 Update,” 8 December 2005, Michael A. Silver,

Federica Troni, Gartner, Inc.

Managed

Unmanaged

$0 $1000 $2000 $3000 $4000 $5000 $6000

Hardware and software

Operations

Administration

End-user IT costs

Downtime

1 2 3 4 5 6 7 8 ... 34 35

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