Apple Remote Desktop 3 User Manual download pdf (Page 16)

Technology Overview

Apple Remote Desktop 3

Asset Management

As an administrator or support professional, you need to keep track of the conﬁgu-

ration of Mac systems in your organization. Apple Remote Desktop 3 allows you to

collect information on more than 200 hardware and software attributes, including

memory, CPU, the version of the operating system, and hard disk size. This critical

data can help you assess your organization’s readiness for operating system or

application updates and determine whether any additional software or hardware

is needed for the migration. It’s also valuable for help desk professionals to have

conﬁguration details on systems that are experiencing problems.

With the new Spotlight search capability, you can quickly search remote computers

and copy the results back to the administrator computer—or delete them entirely.

Also new are User History and Application Usage reports that provide speciﬁc infor-

mation to help you monitor software compliance and the security of your systems.

Remote Spotlight Search

Apple Remote Desktop 3 extends the revolutionary Spotlight technology in Mac OS X

Tiger, so administrators can perform comprehensive, lightning-fast searches not only

on their own computer, but on any Mac on the network. Whether you’re looking for

a ﬁle, application, or image, Spotlight can ﬁnd it. Results are returned instantly—from

the ﬁrst letter you type—and updated continuously with no lag times or slowdowns.

You can reﬁne searches using diﬀerent metadata types or additional qualifying ﬁlters.

With Apple Remote Desktop 3, administrators can display the search results on remote

systems, copy results back to their own computer, or simply delete them.

Usage Reports

The new User History report gives detailed information on who is using a computer,

when they logged in and out, and how they accessed the computer. The Application

Usage report details which applications have been used on remote systems, including

the number of launches of an application, the duration of the launch, and who exe-

cuted the launch. Administrators can use this report to ensure compliance with their

software license agreements and to discover any unauthorized use of applications.

SQL database

All of the data for hardware reports is stored

in the included SQL database for fast and easy

retrieval. System administrators can tap into

this database using any number of third-party

SQL-aware tools to generate custom reports.

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Apple Remote Desktop 3 User Manual Page 16