Apple Remote Access MultiPort Server User Manual download pdf (Page 95)

This appendix discusses problems you may encounter while using the

Apple Remote Access MultiPort Server and offers suggestions for solving

these problems.

Note: If you think you are having trouble with your expansion card, see the

troubleshooting section of the card guide that accompanies the product.

You may find additional helpful information on Apple’s World Wide Web site

www.info.apple.com.

Appendix Troubleshooting

1 2 ... 90 91 92 93 94 95 96 97 98 99 100 ... 112 113

MultiPort Server 1
Hardware requirements 4
Software requirements 4
Network requirements 5
Client software requirements 5
AppleShare 6
Macintosh file sharing 6
2 Getting Started 7
Preparing the server computer 8
Installing expansion cards 9
Attaching the serial devices 10
Installing the software 10
3 Click OK 11
4 Click Install 11
5 Click Restart 11
6 Check the clock 11
Installing the software 11 11
3 Setting Up the Server 13
About server security 14
Zone access 15
Security Zone 16
External security 16
IMPORTANT 17
2 Click Continue 18
Configuring the modem ports 22
Registering users 32
Displaying the User List 33
Creating a new user 34
14 Click Save 39
Registering users 39 39
Setting Guest access options 40
Registering users 41 41
Registering users 43 43
7 Click Save 44
4 Managing the User List 45
Exporting a User List 46
Header Meaning 47
Changing login options 52
Changing security options 55
Configure button 56
Changing zone access 57
4 Click the Remove button 58
5 Click Save 58
Changing dial-in access 59
Changing callback access 63
Adding zone access 65
Removing zone access 66
3 Click Delete 67
5 Managing the Server 69
Displaying port activity 74
Displaying port activity 75 75
Working with the Zone List 77
Adding users to a zone 79
The Zone window appears 80
The User List appears 80
5 Click the Add button 81
Working with the Zone List 81 81
Removing users from a zone 82
Zone from the Zones menu 83
Working with the Zone List 83 83
Sending information to users 85
Locking the server 88
Shutting down the server 92
4 Click OK 93
Shutting down the server 93 93
Appendix Troubleshooting 95
General troubleshooting 97
General troubleshooting 99 99
102 Index 102
104 Index 104
106 Index 106
Remote Access 107
K Apple Computer, Inc 108
Contents 109
5Managing the Server / 69 111
Appendix Troubleshooting / 95 111
What’s in this guide 112
On-screen information 113

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