Apple Color StyleWriter 4500 Technical Information download pdf (Page 77)

The Color StyleWriter 4500 won’t print a particular document

If you attempt to print a document and no page is printed—not even a blank

one—try the following:

m Check for messages on your computer screen. Also, choose CSW 4000

Series PrintMonitor from the Application menu.

m Your computer may be low on memory. See “Memory Is Low,” later in this

chapter.

m Tur n th e printer off, then on again. (This resets the printer.)

m Repeat the printing process.

Sometimes problems disappear when you try to print your document again.

m Printing problems can often be caused by errors in your applications. If

you can print from the SimpleText or TeachText application but not from

another application, it’s probably a problem with that application. Contact

the publisher of that application for help.

m Restart your computer.

The printer acts as if it’s working, but nothing is printed on the page

If your printer takes the paper, but doesn’t actually print anything, try the

following:

m If the ink cartridge is new, make sure that you removed the tape from its

print head.

m Make sure the ink cartridges are correctly installed. (For instructions, see

“Installing the Ink Cartridges” in Chapter 1.)

m The printer may be out of ink, or the cartridges need to be cleaned. You

can check by seeing whether the sample page prints. See “Printing a

Sample Page” in Chapter 1. For instructions on cleaning the cartridges, see

“Cleaning the Cartridges,” later in this chapter.

Troubleshooting

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Apple Color StyleWriter 4500 Technical Information Page 77