Apple Macintosh Performa 6360 Specifications

Service Source K Performa 6200/6300 Series Performa 6200, 6205CD, 6214CD, 6216CD, 6218CD,6220CD, 6230CD, 6290,6300CD, 6320, 6320CD, 6360

Basics Peripheral Component Interconnect (PCI) - 8 Peripheral Component Interconnect (PCI) The Performa 6360 offers a peripheral component interconn

Take Apart Top Cover - 32 6 Lift the front edge of the metal shield about an inch.7 Under the metal shield, squeeze together the ends of the floppy

Take Apart Shield/Wiring Harness - 33 Shield/Wiring Harness Before you begin, remove:• Drive bezel • Drive security bracket• Front panel control• F

Take Apart Shield/Wiring Harness - 34 1 Push in and slide the plastic side panels toward the front of the computer about one-half inch.2 Remove the

Take Apart Shield/Wiring Harness - 35 3 Note: This graphic shows the bottom case tipped to provide a better view of the screw. Perform this proced

Take Apart Shield/Wiring Harness - 36 4 Disconnect the following: • 2-pin speaker cable• 34-pin monitor-out cable• 10-pin tuner cable, if connected5

Take Apart Shield/Wiring Harness - 37 6 Release the latch on the 14-pin power supply cable and disconnect the cable.7 Disconnect the 2-pin fan cable

Take Apart Shield/Wiring Harness - 38 9 Lift up one side of the shield/wiring harness a few inches, then lift up the other side about an inch.10 Not

Take Apart Shield/Wiring Harness - 39Replacement Note: In rerouting the cables, do not crimp cables between the harness and the floor of the bottom

Take Apart Shield/Wiring Harness - 40Replacement Note: Arrange the cables as shown before replacing the shield/wiring harness. When dressing the cab

Take Apart Shield/Wiring Harness - 41Replacement Note: Carefully position all six tabs of the shield/wiring harness.TabTabTabTabTabTab

Basics Video-In Card - 9 Video-In Card The video-in card is an optional card included with the Apple TV/Video System. It allows users to digitize vi

Take Apart Fan/Video Card Bracket - 42Fan/Video Card BracketBefore you begin, remove the following:• I /O door• Drive bezel• Top cover and shieldCaut

Take Apart Fan/Video Card Bracket - 431 Remove the two screws from the logic board metal fence.Logic BoardScrewScrew Metal Fence

Take Apart Fan/Video Card Bracket - 442 Disconnect the following: • 2-pin speaker cable• 34-pin monitor-out cable• 10-pin tuner cable, if connected3

Take Apart Fan/Video Card Bracket - 454 Disconnect the 2-pin fan cable.2-Pin Fan Cable

Take Apart Fan/Video Card Bracket - 465 Lift up one side of the fan/video card bracket, then lift up the other side.6 Remove the fan/video card brack

Take Apart Speaker - 47SpeakerBefore you begin, remove the following:• Drive bezel • Drive security bracket• Front panel control • Floppy drive• CD-R

Take Apart Speaker - 48Pull up on the speaker to disengage it from its hook-and-loop connection.Speaker

Take Apart Power Supply - 49Power SupplyBefore you begin, remove the following:• Drive bezel • Drive security bracket• Front panel control• Floppy d

Take Apart Power Supply - 50Remove the screw from the power supply and lift the power supply from the bottom case.Power SupplyScrew

Take Apart Bottom Case - 51Bottom CaseBefore you begin, remove the following:• Drive bezel • Drive security bracket• Front panel control • Floppy dri

Basics TV Tuner Module - 10 TV Tuner Module The TV tuner, an optional module included with the Apple TV/Video System, turns the computer into a tele

Service Source K Upgrades Performa 6200/6300 Series

Upgrades Power Macintosh 6300 Logic Board Upgrade - 1 Power Macintosh 6300 Logic Board Upgrade Before you begin, remove the following:• I/O door• Lo

Upgrades Power Macintosh 6300 Logic Board Upgrade - 2 Caution: Avoid compressing the EMI clips on the bottom of the logic board. If possible, supp

Upgrades Power Macintosh 6300 Logic Board Upgrade - 3 The Power Macintosh 5300/6300 Logic Board Upgrade is a finished goods product. The upgrade kit

Upgrades 6300 SIMM Upgrade - 4 6300 SIMM Upgrade Before you begin, remove the following:• I/O door• Logic board Caution: Review the ESD precautions

Upgrades 6300 SIMM Upgrade - 5 Caution: Take care to avoid compressing the EMI clips on the bottom of the logic board. If possible, support the un

Upgrades 6300 SIMM Upgrade - 6 Replacement Note: You must remove the heat sink of the 6300 Series logic board to install or replace a SIMM in the s

Upgrades 6300 SIMM Upgrade - 7 1 On the back (tracing side) of the logic board, pry off the four corner tabs of the heat sink.Heat Sink TabsHeat Sin

Upgrades 6300 SIMM Upgrade - 8 2 Remove the heat sink from the component side of the logic board.Heat Sink

Upgrades 6300 SIMM Upgrade - 9 3 Install the SIMM in the slot next to the processor. Replacement Note: Be sure to remove the customer’s SIMMs if y

Basics GeoPort (Performa 6360) - 11 GeoPort (Performa 6360) GeoPort is a hardware and software communications architecture that has been optimized f

Upgrades 6360 DIMM Upgrade - 10 6360 DIMM Upgrade Before you begin, remove the following:• I/O door• Logic board Caution: Review the ESD precaution

Upgrades 6360 DIMM Upgrade - 11 Caution: Take care to avoid compressing the EMI clip on the bottom of the logic board. If possible, support the un

Upgrades 6360 DIMM Upgrade - 12 1 Push the ejector on the DRAM slot outward and down to open it.EjectorDRAM Slot (1 of 2)( Toward Logic Boar

Upgrades 6360 DIMM Upgrade - 13 2 Caution: Do not touch the DIMM’s connectors. Handle the DIMM only by the edges.With the ejector open, align th

Upgrades 6360 DIMM Upgrade - 14 EDO-Compatible Logic Board Identification Before you install extended data out (EDO) memory in a Performa 6360 comput

Upgrades 6360 DIMM Upgrade - 15 Soldered-On DRAM is EDO 1 Locate the two soldered-on DRAM chips.2 Compare the markings on these chips to the example

Upgrades 6360 DIMM Upgrade - 16 Important: Apple may use vendors not listed on this table. If the DRAM markings don’t match the table criteria, us

Upgrades 6360 DIMM Upgrade - 17 Resistor Present at U34 1 Turn the logic board over so that you are looking at the soldered-side of the board.2 Loca

Upgrades 6360 DIMM Upgrade - 18 No Resistor at R77 1 Use the graphic here to locate the R77 resistor space near the SCSI port on the logic board.2 I

Upgrades Cache (High Performance Module) Upgrade - 19 Cache (High Performance Module) Upgrade Before you begin, remove the following:• I/O door• Log

Basics Dual In-Line Memory Modules (DIMMs) - 12 Dual In-Line Memory Modules (DIMMs) The Performa 6360 uses DRAM Dual In-Line Memory Modules (DIMMs)

Upgrades Cache (High Performance Module) Upgrade - 20 Caution: Take care to avoid compressing the EMI clips on the bottom of the logic board. If p

Upgrades Cache (High Performance Module) Upgrade - 21 1 Caution: Do not touch the module’s connectors. Handle the module only by the edges.Align

Upgrades Communications Card Installation - 22 Communications Card Installation Before you begin, remove the following:• I/O door• Logic board Cauti

Upgrades Communications Card Installation - 23 Note: Some communications cards are not compatible with this computer. Examine the placement of the

Upgrades Communications Card Installation - 24 Caution: Take care to avoid compressing the EMI clips on the bottom of the logic board. If possible

Upgrades Communications Card Installation - 25 1 Remove the communications card access cover by pushing the two plastic tabs apart and removing the

Upgrades Communications Card Installation - 26 2 Angle the hook-end of the card down and bring the hook under and up through the communications card

Upgrades Communications Card Installation - 27 Replacement Note: If you are installing an Ethernet card and its fence does not include a hook, rep

Upgrades Communications Card Installation - 28 7 Insert the card connector into the communications slot. Note: Be sure the hook remains against th

Upgrades 6360 PCI Card Installation - 29 6360 PCI Card Installation Before you begin, remove the following:• I/O door• Logic board Caution: Review

Basics Dual In-Line Memory Modules (DIMMs) - 13 DRAM DIMMs can be installed individually. However, to take advantage of the computer’s interleaving

Upgrades 6360 PCI Card Installation - 30 Caution: Take care to avoid compressing the EMI clip on the bottom of the logic board. If possible, suppo

Upgrades 6360 PCI Card Installation - 31 1 Caution: Avoid letting the retainer clamp fall onto the logic board.While holding the retainer clamp in

Upgrades 6360 PCI Card Installation - 32 2 Remove the retainer clamp.LogicBoardFenceRetainer Clamp

Upgrades 6360 PCI Card Installation - 33 3 If the PCI card has ports for connecting equipment, remove the plastic access cover from the logic board

Upgrades 6360 PCI Card Installation - 34 4 Remove the plastic access cover from the logic board fence.PlasticAccessCoverLogicBoardFence

Upgrades 6360 PCI Card Installation - 35 5 Remove the metal retainer from inside the logic board fence.Vertical PlateMetal Retainer

Upgrades 6360 PCI Card Installation - 36 6 Pull up on the PCI card adapter to remove it from the PCI slot.PCI SlotPCI Card Adapter

Upgrades 6360 PCI Card Installation - 37 7 Hold the card by the edges to avoid touching any connectors.Connectors

Upgrades 6360 PCI Card Installation - 38 8 Press the PCI card connector into the PCI card adapter.PCI CardPCICardAdapter

Upgrades 6360 PCI Card Installation - 39 9 Press the PCI card adapter contact points into the PCI slot on the logic board. PCI SlotPCI Access PortLo

Basics Intelligent Device Electronics (IDE) Drive - 14 Intelligent Device Electronics (IDE) Drive The internal hard drive uses Intelligent Device El

Upgrades 6360 PCI Card Installation - 40 10 Be sure the PCI connector is in the access port and accessible outside the logic board fence.Make sure t

Upgrades 6360 PCI Card Installation - 41 11 Replace the retainer clamp inside the logic board fence.LogicBoardFenceRetainer Clamp

Upgrades 6360 PCI Card Installation - 42 12 Secure the clamp with a screw on the outside of the logic board fence.13 Reset the logic board following

Service Source K Additional Procedures Macintosh Performa 6200/6300Series

Performa 6200/6300 Series Battery Verification - 2 Battery Verification Before you begin, remove the following:• I/O door• Logic board• Battery Caut

Additional Procedures Battery Verification - 3 Set the voltmeter to the 10 VDC scale.Hold the positive probe of the voltmeter to the positive end of

Performa 6200/6300 Series Battery Replacement - 4 Battery Replacement Before you begin, remove the following:• I/O door• Logic board Caution: Revi

Additional Procedures Battery Replacement - 5 1 Pull up and disconnect the connector.2 Pull up and remove the battery from its hook-and-loop base.Ba

Performa 6200/6300 Series Reset Button (6320, 6360) - 6 Reset Button (6320, 6360) Before you begin, remove the following:• Power cord• I/O door• Log

Additional Procedures Reset Button (6320, 6360) - 7 Note: The reset button is located in a different place on the 6320 and 6360 logic boards. See

Basics Plastic Panel Design - 15 Plastic Panel Design The computer is designed for easy service. Plastic panels cover the metal bottom case, the met

Performa 6200/6300 Series Reset Logic Board - 8 Reset Logic Board Before you begin, remove the following:• Power cord• I/O door• Logic board Caution

Performa 6200/6300 Series Reset Logic Board - 9 Note: Try resetting the logic board by clearing parameter RAM with key commands. To clear paramet

Performa 6200/6300 Series Reset Logic Board - 10 4 Note: The reset button is located in a different place on the 6320 and 6360 logic boards. See t

Additional Procedures Reset Logic Board - 11 Note: After resetting PRAM, check the computer’s time/date and other system parameter settings. Note:

Service Source K REA Procedures Macintosh Performa 62xx/63xx

REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 2 Repair Overview for Freezing and Video Color Hue Issues These procedures

REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 3 Performa 62xx, 63xx Perform these steps for Performa 62xx, 63xx computers

REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 4 Note: Following all repairs, test, reassemble, and label the unit. Why

REA Procedures Repair Overview for Freezing and Video Color Hue Issues - 5 Why Replace the EMI Clips? Replacing the EMI clips prevents possible

REA Procedures System Tester - 6 System Tester The diagnostic application 5XXX/6XXX Tester, which is included in the Utilities folder on the Macinto

Basics Front View - 16 Front ViewMouseMonitorKeyboardInternal HardDriveFloppy DriveCD-ROM Drive(Optional)Volume ButtonsCD-ROM DriveOpen/Close Button

REA Procedures System Tester - 7 A potential issue with the Cache has been found. Please contact Apple Customer Support or an Apple Authorized Servi

REA Procedures System Tester - 8 You or a customer may run 5XXX/6XXX Tester on units before you make onsite repair calls, so you can better estimate

REA Procedures Part Numbers - 9 Part Numbers Use the following part numbers when ordering replacement parts included in these procedures:Logic Board

REA Procedures Before You Begin - 10 Before You Begin Before you begin the repair procedures,• Note the unit’s external cable hookups (onsite).• Tur

REA Procedures Repair Procedures - 11 Repair Procedures Remove the I/O Door 1 Release the two latches.2 Caution: Be careful not to damage the bott

REA Procedures Repair Procedures - 12 Replacement Note: Align the bottom tabs before swinging the door up.

REA Procedures Repair Procedures - 13 Inspect the Logic Board 4 Remove the two logic board mounting screws.5 Grasp the logic board handle and pull o

REA Procedures Repair Procedures - 14 6 Inspect the clock chip at location U10. If it is not printed with part number 343S1191 or 343S1121 (ignore

REA Procedures Repair Procedures - 15 and does not include a sticker on the center chip, replace the DIMM. Otherwise, go to step 24. Note: The

REA Procedures Repair Procedures - 16 Replace the Cache/ROM DIMM 8 Hold each end of the Cache/ROM DIMM between the thumb and forefinger of each hand

Basics Performa 6360 Rear View - 17 Performa 6360 Rear ViewSound Output PortExternal Modem PortPrinter PortSound Input PortSCSIPortSecurityLock Port

REA Procedures Repair Procedures - 17 10 Hold the logic board vertically with the communications slot end of the board resting on your workspace.11

REA Procedures Repair Procedures - 18 until you hear it snap into place. 13 Go to step 24.

REA Procedures Repair Procedures - 19 Replace the Logic Board Perform steps 14-17 only if you are replacing the logic board. Note: Replacement log

REA Procedures Repair Procedures - 20 14 Remove the two Phillips screws that secure the fence to the solder side of the logic board.15 Remove the tw

REA Procedures Repair Procedures - 21 Note: Be sure to transfer any SIMMs or expansion cards from the old board to the replacement board. (See “Tr

REA Procedures Repair Procedures - 22 Transfer the Double-Sided DRAM SIMM Perform steps 18-23 if you are replacing the logic board and a double-side

REA Procedures Repair Procedures - 23 underside of the old logic board.19 Remove the heat sink.20 Remove the double-sided SIMM next to the processor

REA Procedures Repair Procedures - 24 Upgrade RAM for Education Customers Perform step 24 if you are installing System 7.5.3 on a U.S. or Canadian E

REA Procedures Repair Procedures - 25 Replace the Ethernet Card Fence Perform steps 25-29 if an Apple Ethernet card is installed on the logic board

REA Procedures Repair Procedures - 26 25 Inspect the metal fence on the Ethernet card.26 If the card fence hooks onto the logic board fence, go to

Service Source K Basics Performa 6200/6300 Series

Basics I/O Door Diagram - 18 I/O Door DiagramADB PortPrinter PortModem PortSCSI PortSound Input PortSound Output Port Access Cover for Optional Vide

REA Procedures Repair Procedures - 27 – Install the replace-ment fence on the card.29 Hook the Ethernet card fence onto the logic board fence and in

REA Procedures Repair Procedures - 28 Replace the EMI Clips If you are retaining the original logic board, you must replace the board’s three EMI cl

REA Procedures Repair Procedures - 29 30 With the logic board facing right side up, squeeze together the top of each EMI clip and push it out throug

REA Procedures Repair Procedures - 30 31 Turn the logic board underside facing up. Orient the first clip with its open end facing the logic board f

REA Procedures Repair Procedures - 31 Test, Reassemble, and Label the Unit 34 Reassemble the unit.35 If you are repairing the unit onsite, reconnect

REA Procedures Repair Procedures - 32 37 Apply the REA label (part number 922-2396) to the left of the communication port on the back of the unit. N

REA Procedures Install System 7.5.3 - 33 Install System 7.5.3 Give the Macintosh 5xxx, 6xxx System 7.5 v 2.0 Update Service CD to Performa customers

Service Source K Exploded View Performa 6200/6300

Exploded View 1 Wiring Harness922-1154Chassis ShieldTop Cover922-1161922-2204 (Rev B, 6360)Top Shield922-1155922-2200 (Rev B, 6360)FloppyDrive661-

TIL article #22102------------------------------------------------------------------TOPIC This article is the 1.2 GB Firmware Utility v1.1 Read Me

Basics Logic Board Diagrams - 19 Logic Board Diagrams Performa 6200 SeriesExternal Video SlotVideo-In SlotROM DRAM SIMM SlotsPDS Expansion SlotCommu

and choose Device Information. The firmware version will be displayed as the Revision Number. The 1.2 GB Firmware Utility 1.1 is not need

Basics Logic Board Diagrams - 20 Performa 6300 (except 6360)

Basics Logic Board Diagrams - 21 Performa 6360Video-In SlotPCI Slot andPCI Card AdapterCommunications SlotLogicBoardFenceMonitor-Out SlotDRAM DIMMSl

Basics Shield/Wiring Harness - 22 Shield/Wiring Harness6-Pin Header to P/SPower Connector4-PinCDAudio30-Pin CD ConnectorMonitor Out Daughterboard20-

Service Source K Specifications Performa 6200/6300 Series

Specifications Processor - 1 Processor Performa 6200 PowerPC 603 processor75 MHz Performa 6290 and 6300 PowerPC 603e processor100 MHz Performa 6320

Specifications Memory - 2 Memory DRAMPerforma 6200 Series 8 MB DRAM, minimum, in one SIMM slotExpandable to 64 MB in two SIMM slots (72-pin, 80 ns o

Specifications Memory - 3 DRAM Frame Buffer 1 MB DRAM on board, for video support ROM 4 MB Cache Memory 256K Level 2

Specifications Disk Storage - 4 Disk Storage Floppy Drive 1.4 MB Apple SuperDrive manual insert drive CD-ROM Drive Optional Apple 600i Plus CD-ROM d

Basics General Information - 1 General Information Overview The Macintosh Performa 6200 and 6300 Series computers feature the PowerPC 603 processor

Specifications I/O Interfaces - 5 I/O Interfaces Serial 6200 and 6300 Series (except 6360) Two RS-232/422 serial ports; mini DIN-8 connectors Perfor

Specifications I/O Interfaces - 6 Sound Input 6200 and 6300 Series Sound-input port for microphone or line input Note: The port accepts stereophoni

Specifications I/O Interfaces - 7 Sound Output 6200 and 6300 Series (except 6360) Two stereophonic sound-output ports, level nominally 0.5 V RMS i

Specifications I/O Interfaces - 8 Video-in Slot One 60-pin video-in slot for optional expansion card providing real-time video display, capture, and

Specifications I/O Interfaces - 9 Controls Soft power-on control from keyboard Front panel pushbutton control for sound volumeInfrared remote contro

Specifications I/O Devices - 10 I/O Devices Keyboard AppleDesign, Apple Extended Keyboard II (other ADB keyboards supported) Mouse ADB Mouse IIMecha

Specifications Sound and Video - 11 Sound and Video Sound 6200 and 6300 Series (except 6360) Records at 11 kHz or 22 kHz sample ratePlays back at 2

Specifications Sound and Video - 12 Sound Performa 6360 Sample rates of 11.025, 22.05, and 44.1 kHz16-bit stereophonic input16-bit stereophonic outp

Specifications Sound and Video - 13 Video Resolution 6200 and 6300 Series (except 6360) 640 x 480 resolution with 16-bit color at 67 Hz or 60 Hz (VG

Specifications Sound and Video - 14 Video Mirroring With the external video connector kit, the Macintosh Performa 6200CD series supports video mirro

Basics General Information - 2 User Controls User controls include • Soft power-on control from the keyboard• Front panel sound-control pushbuttons

Specifications Electrical - 15 Electrical Line Voltage 6200 and 6300 Series (except 6360) 100–240 VAC Performa 6360 90–270 VAC Frequency 6200 and 63

Specifications Electrical - 16 Power 6200 and 6300 Series (except 6360) 125 wattsSurge Voltage: 300 V RMS for 100 msPeak Inrush Current: 40 A pkCur

Specifications Physical - 17 Physical Dimensions Height: 4.3" (10.95 cm)Width: 16.5" (41.95 cm)Depth: 12.6" (32 cm) Weight Without CD

Specifications Environmental - 18 Environmental Temperature Operating: 50°–104° F (10°– 40° C)Transit (72 hours): –40° F to 149° F (–40° C to 65° C)

Service Source K Troubleshooting Performa 6200/6300 Series

Troubleshooting General/ - 1 General The Symptom Charts included in this chapter help you diagnose specific symptoms related to your product. Becaus

Troubleshooting Symptom Charts/Error Chords - 2 Symptom Charts Error Chords Eight-tone error chord sounds during startup1 Reseat SIMMs or DIMMs.2 Re

Troubleshooting Symptom Charts/System - 3 System System intermittently crashes or hangs1 Verify that system software is version 7.5 or later.2 Verif

Troubleshooting Symptom Charts/System - 4Logic BoardROM DIMMChip atU10No Sticker

Troubleshooting Symptom Charts/System - 5 System System does not power up1 Reset logic board. Refer to Additional Procedures.2 Replace power supply.

Basics General Information - 3 Internal Expansion Connections The following expansion slots are included on the logic board:• DRAM SIMM expansion sl

Troubleshooting Symptom Charts/System - 6 System Flashing “?” appears at startup in system with version B logic board and card in PDS or communica

Troubleshooting Symptom Charts/System - 7Apple ComputerInc. @199XXXX-XXXX-BApple ComputerInc. @199XXXX-XXXX-BNo Pictureof TexasU6Part No.343S0138-a

Troubleshooting Symptom Charts/ System - 8 Flashing ? appears at startup in system with 1.2 GB hard drive, and is corrected with a restart.1 Use the

Troubleshooting Symptom Charts/Audio - 9 Audio Crackling noise is present when you play sounds other than system beeps and you are not in “play thro

Troubleshooting Symptom Charts/Video - 10 Video Screen is dark, audio and at least one drive operate, fan runs, and LED is lit1 Confirm that video

Troubleshooting Symptom Charts/Video - 11 Video Partial or whole screen is bright and audio is present, but no video information is visible1 Reseat

Troubleshooting Symptom Charts/Video - 12 Video Screen is completely dark, fan is not running and LED is not lit1 Check all external power connectio

Troubleshooting Symptom Charts/Video - 13 Video Vertical lines, horizontal lines, or snow appears on screen, or screen is completely dark; startup t

Troubleshooting Symptom Charts/Floppy Drive - 14 Floppy Drive Audio and video are present, but internal drive does not operate1 Reseat logic board.2

Troubleshooting Symptom Charts/Floppy Drive - 15 Floppy Drive Drive attempts to eject disk, but doesn’t1 Switch off system and hold down mouse butto

Basics Performa 6320CD and 6300CD - 4 Performa 6320CD and 6300CD The Performa 6320CD supersedes the Performa 6300CD. The Performa 6320CD has a 603e

Troubleshooting Symptom Charts/Hard Drive - 16 Hard Drive Internal hard drive runs continuously1 Make sure System is version 7.1.2 or later.2 Replac

Troubleshooting Symptom Charts/CD-ROM drive - 17 CD-ROM drive CD-ROM drive does not accept disc1 Replace disc if dirty or damaged. 2 Reseat CD-ROM d

Troubleshooting Symptom Charts/CD-ROM drive - 18 CD-ROM drive CD Plus (CD+) format CD-ROM disc causes stuttering sound, and may not mount.Replace C

Troubleshooting Symptom Charts/Peripheral - 19 Peripheral Works with internal or external SCSI device but does not work with both1 Verify that SCSI

Troubleshooting Symptom Charts/Peripheral - 20 Peripheral Cursor does not move 1 Restart system.2 Check mouse connection.3 If mouse was connected to

Troubleshooting Symptom Charts/Peripheral - 21 Peripheral Double-click doesn’t open application, disk, or server1 Remove extra system files on hard

Troubleshooting Symptom Charts/Peripheral - 22 Peripheral Known-good ImageWriter or ImageWriter II does not print1 Make sure that Chooser and Contro

Troubleshooting Symptom Charts/Miscellaneous - 23 Miscellaneous Rattling sound at startup in system with Apple External Video ConnectorPress or fold

Service Source K Take Apart Performa 6200/6300 Series

Take Apart Drive Bezel - 1 Drive Bezel No preliminary steps are required before you begin this procedure.1 Locate the two latches below the ridge on

Basics Performa 6360 - 5 Performa 6360 The Performa 6360 differs from previous models in this computer family with these features:• PowerPC 603e pro

Take Apart Drive Bezel - 2 2 Caution: When using a screwdriver to release a latch, press up carefully. Do not scratch or gouge the plastic.Insert

Take Apart Drive Bezel - 3 3 Swing up the drive bezel and pull it away from the metal chassis.Drive Bezel

Take Apart Front Panel Control - 4 Front Panel Control Before you begin, remove the drive bezel. Caution: Review the ESD precautions in Bulletins/S

Take Apart Front Panel Control - 5 1 Caution: When using a screwdriver to release a latch, be careful not to scratch or gouge the plastic.Insert

Take Apart Front Panel Control - 6 2 Pull out the front panel control just far enough to reach the ribbon cable connector. Front Panel ControlHeadph

Take Apart Front Panel Control - 7 3 Disconnect the front panel control from the ribbon cable. Replacement Note: When you replace the front panel

Take Apart Drive Security Bracket - 8 Drive Security Bracket Before you begin, remove the drive bezel. Caution: Review the ESD precautions in Bulle

Take Apart Drive Security Bracket - 9 1 Remove the mounting screw and pull off the drive security bracket. Replacement Note: Be sure to correctly

Take Apart Floppy Drive - 10 Floppy Drive Before you begin, remove the following:• Drive bezel • Drive security bracket Caution: Review the ESD pre

Take Apart Floppy Drive - 11 1 Lift the front of the floppy drive and carrier.2 Pull out the floppy drive just far enough to reach the ribbon cable

Basics Open Transport - 6 Open Transport Open Transport 1.1 does not work on 6200 or 6300 Series computers. These computers require Open Transport 1

Take Apart Floppy Drive - 12 3 Disconnect the floppy drive from the floppy drive cable. Replacement Note: If you are replacing a defective floppy

Take Apart CD-ROM Drive - 13 CD-ROM Drive Before you begin, remove the following:• Drive bezel • Drive security bracket Caution: Review the ESD pre

Take Apart CD-ROM Drive - 14 Note: To perform the next procedure, you may want to insert a flat-blade screwdriver in the slot of the release latch

Take Apart CD-ROM Drive - 15 Note: Perform the following steps only if you are replacing a defective CD-ROM drive.2 Disconnect the CD-ROM audio ad

Take Apart Hard Drive - 16 Hard Drive Before you begin, remove the following:• Drive bezel • Drive security bracket Caution: Review the ESD precaut

Take Apart Hard Drive - 17 1 Using the pull tabs, disconnect the IDE data cable from the hard drive connector.2 Disconnect the power cable.Power Cab

Take Apart Hard Drive - 18 3 Caution: When using a screwdriver to release a latch, be careful not to scratch or gouge the plastic.Using a flat-bl

Take Apart I/O Door - 19 I/O Door No preliminary steps are required before you begin this procedure. Caution: Review the ESD precautions in Bullet

Take Apart I/O Door - 20 1 Push down the two locking tabs and swing down the door.I/O DoorTabTab

Take Apart I/O Door - 21 Replacement Note: Carefully align the three hinge tabs before swinging up the I/0 door.Hinge TabHinge TabHinge TabI/O Doo

Basics Processor-Direct Slot (PDS) - 7 Processor-Direct Slot (PDS) The LC-processor direct slot (LC-PDS) is compatible with the PDS in the Macintosh

Take Apart Logic Board - 22 Logic Board Before you begin, remove the I/O door. Caution: Review the ESD precautions in Bulletins/Safety.Logic Board

Take Apart Logic Board - 23 1 Remove the two screws from the metal fence.Metal FenceScrewScrew

Take Apart Logic Board - 24 2 Note: The logic-board-and-fence assembly may need a firm initial tug to loosen it from the shield/wiring harness. Sl

Take Apart Logic Board - 25 Note: Perform the following steps only if you are replacing a defective logic board.3 Remove the two Phillips screws t

Take Apart Rear Panel - 26 Rear Panel No preliminary steps are required before you begin this procedure.Rear Panel

Take Apart Rear Panel - 27 1 Remove the two Phillips screws.2 Lift off the rear panel.ScrewScrew

Take Apart Rear Panel - 28 Replacement Note: Carefully align the flat tab and the four hinge tabs.Hinge TabsFlat Tab

Take Apart Top Cover - 29 Top Cover Before you begin, remove the following:• Drive bezel• Rear panel Caution: Review the ESD precautions in Bulleti

Take Apart Top Cover - 30 1 Caution: When using a screwdriver to release a latch, be careful not to scratch or gouge the plastic.Insert a small f

Take Apart Top Cover - 31 4 Remove the two Phillips screws.5 Slide the metal shield toward the front of the unit about one-half inch. PhillipsMetal