Apple Macintosh Performa 570 series User's Guide

Macintosh PerformaUser’s GuideIncludes setup, troubleshooting, and important health-relatedinformation for Macintosh Performa 500 series computers

When you are ready to begin, follow these steps:1Plug the socket end of the power cord into the recessed power plug (marked with thesymbol≤) on the ba

Installing a communications card (Macintosh Performa 570 series only)1 Remove the communications card from its static-proof bag.Hold the card by its t

Closing the computer1Slide the logic board back in.Push on the back edge of the logic board until it is firmly in place.2If there is a connector on th

3 Replace the back panel of the computer.Slip the back panel over the prongs at the bottom edge of the back of thecomputer, then push it up and forwar

95Your computer keyboard contains certain special keys that typewriterkeyboards don’t have. Many of these keys allow you to give commands to thecomput

Special keys on Apple keyboards (continued)Control key In combination with other keys, this key provides shortcuts ormodifies other actions.Delete key

Aaccess cover, removing 93active application program 12, 16, 37ADB (Apple Desktop Bus) port4, 5, 29, 58additional equipment, connecting 29air circu

Bbacking up files and disks 38–44back panel of computerillustration of ports on 29removing 88–89replacing 94backup copy, updating 42–44backup pro

document stand 79DOS computersusing documents created from 60, 61using floppy disks formatted for 55double-clicking 25Eejecting floppy disks 36,

hardware, connecting additional 29headphone jack 28health tips 75–79Help. See Apple-authorized serviceproviders; Balloon Help;customer support hotl

LLauncherapplications available in 40, 42opening programs in 35putting programs into 36light, power-on 9, 28locking a floppy disk 41, 44logic boa

3Getting Started2Plug the other end of the power cord into a three-hole grounded outlet or power strip.Installing an expansion cardIf you purchased an

Nnetwork, connecting to 33Network control panel 33numeric keys 96Ooffice, arranging 77–78on/off switch. See power switchopeningthe computer 88–90

S“sad Macintosh” icon 53safety instructions 80–86screen. See also monitorappears dark 51avoiding image “burn in” 82cleaning 79, 85“frozen” 47, 4

Trash, dragging items to 12Trinitron display 28. See also monitor, screentroubleshooting. See also customersupport hotline; Guide menuarrow pointer

Apple Computer, Inc.1 Infinite LoopCupertino, California 95014-2084408.996.1010TLX 171-576030-6355-APrinted in U.S.A.

Connecting the mouse and keyboardYou have a choice of several keyboards for your Macintosh. The way youconnect the mouse and keyboard depends on wheth

Connecting a keyboard with a separate cable1Plug the mouse cable into the port on either side of the keyboard.Most right-handed people prefer to use t

Connecting other equipmentIf you are new to the Macintosh, it’s a good idea to get some experience usingyour computer before you connect other equipme

7Getting StartedTurning the computer on for the first timeTo turn the computer on for the first time, follow these steps:1Press the top of the power s

3Check to see what’s on your screen. m If you see the Macintosh desktop, as in the illustration below, your systemsoftware has already been installed,

9Getting StartedProblems turning your computer on?If the screen is dark, check these items to see if you can identify theproblem:m Is the computer tur

What’s next?Congratulations! You’ve finished setting up your computer. Now continuewith one of the following steps:m If you are new to the Macintosh,

11Getting StartedLearning the basicsIf you are new to the Macintosh, you should begin by looking at the easy-to-use program called the Performa Tutori

K Apple Computer, Inc.© 1994 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part,

12Chapter 1If you run out of room on your mouse pad or desk while moving the mouse,pick up the mouse and place it where there’s more room. (The arrow

13Getting StartedTurning the computer offTo turn the computer off, you choose Shut Down from the Apple (K) menu.Detailed instructions follow. (Note:

14Chapter 1Where to find answersWhen you have questions about using your Macintosh, there are severalplaces you can look for answers.In this book Use

The Guide menu is your main source of information when you’re workingwith your computer. The menu is identified by a question mark (h) in theupper-rig

Getting answers to your questionsWhen you have a question while working with your computer, you can get theanswer by choosing Macintosh Guide from the

3Notice the three buttons at the top of the window: Topics, Index, and Look For.Macintosh Guide gives you three ways of finding information:mTopicslet

2Click “Setting Options” in the list of topics.When you click any topic area, a list of related questions appears on the rightside of the Macintosh Gu

Getting answers with the Index button1 In the Macintosh Guide window, click the Index button.An alphabetical list of subjects appears on the left side

4Click the question “How do I change the background pattern?” and then click OK. Ordouble-click the question.A small window appears with instructions

Getting answers with the Look For button1 In the Macintosh Guide window, click the Look For button.A small box appears on the left side of the window,

iiiCommunications regulation information vi1 Getting Started 1Plugging in the computer 1Installing an expansion card 3Connecting t

4Click the question “How do I change the beep sound?” and then click OK. Or double-click the question.A small window appears with instructions for you

Tips for using Macintosh GuideHere are a few tips for using Macintosh Guide effectively:m Macintosh Guide is available only when you are in the Finder

Identifying objects on the screenSometimes you’ll see an unfamiliar item on the screen and ask yourself,“What’s that?” You can get an answer by using

Learning useful shortcutsYou can perform many tasks in the Finder more quickly if you use keyboardor mouse shortcuts. For example, instead of clicking

3 Read about the shortcuts available for the category you selected.Click the right arrow in the lower-right corner of the window to display thenext wi

Read this chapter to learn how to connect additional equipment to yourMacintosh. Also read this chapter to learn about some of the special featuresof

Your computer at a glanceThis illustration shows a basic Macintosh Performa 500 series system. Youcan expand your computer system by connecting additi

Where to connect additional equipmentThe illustration on this page shows where equipment should be connected toyour computer.For instructions on conne

Using the sound control buttons on your computerThere are two sets of buttons on the front of your Macintosh. The set on theright (marked with the - i

Using the screen control buttons on your computerYou can adjust the level of light and dark on the screen of your built-inmonitor by using the screen

3 Expanding Your Computer and Using Special Features 27Your computer at a glance 28Where to connect additional equipment 29Using the so

Using the built-in microphoneYour Macintosh comes with a built-in microphone for recording live sounds.The microphone is highly sensitive. Once you’ve

Connecting to a networkIf your computer has an optional Ethernet card, you can connect yourMacintosh to any standard high-speed Ethernet network. You

34Chapter 3Expanding memoryThe random-access memory (RAM) in your computer can be expanded.Installing additional RAM adds more memory chips to your co

Your computer came installed with several ready-to-use application programs.You can open these programs by clicking their buttons in the Launcher. The

Installing application programsYou’ll probably want to buy and install additional application programs. Seethe manuals you receive with your programs

Working with several programs at a timeYou can open as many application programs and desk accessories as yourcomputer’s memory allows.All open program

Hiding and showing windows on the desktopYou can hide all windows except those of the active program by choosingHide Others from the Application menu.

If your computer does not have a CD-ROM drive, use the application programApple Backup to copy the entire contents of your Macintosh hard disk toflopp

Using Apple Backup for the first timeTo use Apple Backup for the first time, follow these steps:1Click the Applications grouping button in the Launch

4Make sure your floppy disks are high-density. Then click the Continue button.A message appears, telling you how many disks you need to make the copya

Appendix A Health, Safety, and Maintenance Tips 75Health-related information about computer use 75Safety instructions 80Handling your c

Using Apple Backup to update your backup copyKeeping your backup copy up-to-date will protect you in case information onyour hard disk is accidentally

5Click the Continue button.A message appears, showing you how to identify the high-density floppydisks you need.6Make sure your floppy disks are high-

10 Click the Continue button.If there is a problem with the disk, a message appears. Otherwise, copyingtakes place automatically. A sound alerts you w

Using Apple RestoreTo restore information from the backup floppy disks you made with AppleBackup, follow these steps:1 Get the Utilitiesfloppy disk t

7 Insert your first backup floppy disk.Restoring proceeds automatically. If there is a problem with the disk, you seea message describing the problem.

47Consult this chapter if you experience problems using your computer.When you have questionsIf you want to know how to do a particular task with your

Take your time When you see an error message, you don’t have to take action immediately.The message stays on the screen until you click the OK button

49TroubleshootingStart overOften you can eliminate a problem simply by clearing the computer’s memoryand starting over. If you can, save any open docu

Rebuild your desktop regularlyA process known as “rebuilding the desktop” helps your Macintosh keeptrack of data on your startup disks. Although you u

51TroubleshootingSolutions to common problemsThe computer is turned on but the screen is dark.One of the following is probably the cause:m You have a

viCommunications Regulation InformationCommunications regulation informationFCC statementThis equipment has been tested and found to comply with the l

When you start up, a disk icon with a blinking question mark appears in the middle of the screen.This icon indicates that your Macintosh cannot find t

When you try to start up from a floppy disk, a disk icon with an X appears in the middleof the screen and the floppy disk is ejected.This icon indicat

54Chapter 5The hard disk icon does not appear on the desktop.If you don’t see a hard disk icon on the desktop, try the following:m If the hard disk is

Your Macintosh can’t read a floppy disk.If you see a message that a floppy disk is unreadable, try one of the following:m If the disk has never been u

A dialog box with a bomb appears.Your system has a software problem.m Write down what you were doing when the message appeared, the text ofthe message

Check the startup disk and program you were using when the problemoccurred. Make sure that all programs, desk accessories, and systemextensions you’re

Typing on the keyboard produces nothing on the screen.One of the following is probably the cause:m Your system has a software problem.Restart your Mac

You can’t start an application program or it quits unexpectedly. Or, when you try to opena program, you see a message that not enough memory is availa

You see a message that an application program can’t be found.The following dialog box appears if you try to open a document that wascreated with softw

You experience problems using a document from a DOS computer.If you can’t open a DOS document using a Macintosh program, try thefollowing:m Open the d

DOC statementDOC Class B Compliance This digital apparatus does not exceed the Class B limits for radionoise emissions from digital apparatus as set o

Repairing a damaged diskIf you see a message reporting that a disk is damaged or unreadable, you mayneed to repair the disk.Try these suggestions firs

63TroubleshootingStarting up from a CD-ROM discTo test, repair, or initialize a hard disk, or to install system software on a harddisk, you need to st

64Chapter 5If you see the Macintosh desktop 1Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.2Place the Macintosh Performa CD

Problems starting up from the CD?If you’ve followed the steps in the previous sections and the MacintoshPerforma CD icon does not appear on your scree

How to test a hard diskYou can test an Apple SCSI hard disk with the Apple HD SC Setup program,which is on the Utilities floppy disk that came with yo

How to repair a hard disk or floppy diskYou can repair some types of disk damage by using the Disk First Aidprogram, which is included either on the U

4Click Repair to begin testing and repairing the disk.You can’t repair the startup disk or the disk that contains the Disk First Aidprogram, but you c

69TroubleshootingInitializing a hard diskBefore you can use a new disk, the disk must be prepared so that thecomputer knows where to store information

How to initialize a hard diskYou initialize an Apple SCSI hard disk by using a program called Apple HDSC Setup, which is on the Utilities floppy disk

5Click Init to initialize the hard disk.6If a message appears asking you to name the disk, type a name and then click OK.7Click Quit when you see a me

KeyboardMacintosh Performa computerOptional security screwsKeyboard cable(built into the keyboard)Computer power cordMouseKeyboard and keyboard cableY

72Chapter 5Installing or reinstalling system softwareSystem software is the set of programs and other files that your computer usesto start itself up,

73TroubleshootingHow to install or reinstall system softwareIf your computer has a CD-ROM drive, you can install or reinstall systemsoftware by follow

For your own safety and that of your equipment, follow all the instructions inthis chapter. Keep these instructions available for reference by you and

Musculoskeletal discomfortAs with any activity that involves sitting for long periods of time, using acomputer can make your muscles sore and stiff. T

Eye fatigueEye fatigue can occur whenever the eyes are focused on a nearby object for along time. This problem occurs because the eye muscles must wo

You may have to raise your chair so your forearms and hands are at theproper angle to the keyboard. If this makes it impossible to rest your feetflat

Avoiding fatiguem Change your seated position, stand up, or stretch whenever you start to feeltired. Frequent short breaks are helpful in reducing fat

Safety instructionsFor your own safety and that of your equipment, always take the followingprecautions.Turn off the computer completely and disconnec

Handling your computer equipmentFollow these guidelines for handling your computer and its components: m When setting up your computer, place componen

The illustration on the facing page shows all the equipment you will need toset up your computer and begin using it. Place your equipment on a sturdy,

Handling the built-in monitorFollow these procedures for handling the built-in monitor:m Turn down the screen brightness control if you leave the comp

Handling floppy disksEjecting a diskFor instructions on ejecting a floppy disk, a CD-ROM disc, or a removablemedia disk, see the “Disks” topic of Maci

If you can’t eject a floppy diskIf you can’t eject a floppy disk in the usual way, try the following in order:m Hold down the x and Shift keys and pre

Cleaning your equipmentFollow these general rules when cleaning the outside of your computer andits components:m Use a damp, soft, lint-free cloth to

86Appendix A2Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwiseto disengage it.If you have an older mouse, you may ne

Expansion cards are printed circuit boards that can be installed in yourcomputer to give it special capabilities, such as enhanced video capabilities,

Installing both types of expansion cards involves three steps:m opening the computerm inserting the card into a specific slotm closing the computerIMP

6Press down on the tabs and pull gently until the back panel opens.7Take the back panel off and set it aside.89Installing an Expansion Card

8Slide the logic board (the board that holds the components that make your computerwork) partway out until you have complete access to the slots at th

Installing the cardYou can install a processor-direct slot (PDS) card in your computer. If youhave a computer in the Macintosh Performa 570 series, yo