Apple MacBook Pro (17-inch, Mid 2010) User Manual download pdf (Page 58)

58 Chapter 4 Problem, Meet Solution

Problems with Your Internet Connection

YourMacBookProhastheNetworkSetupAssistantapplicationtohelpwalkyou

throughsettingupanInternetconnection.OpenSystemPreferencesandclick

Network.Clickthe“Assistme”buttontoopenNetworkSetupAssistant.

IfyouhavetroublewithyourInternetconnection,youcantrythestepsinthissection

foryourtypeofconnectionoryoucanuseNetworkDiagnostics.

To use Network Diagnostics:

1 ChooseApple()>SystemPreferences.

2 ClickNetworkandthenclick“Assistme.”

3 ClickDiagnosticstoopenNetworkDiagnostics.

4 Followtheonscreeninstructions.

IfNetworkDiagnosticscan’tresolvetheproblem,theremaybeaproblemwiththe

Internetserviceprovider(ISP)youaretryingtoconnectto,withanexternaldeviceyou

areusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcantry

thefollowingsteps.

Cable Modem, DSL Modem, and LAN Internet Connections

Makesureallmodemcablesarermlypluggedin,includingthemodempowercord,

thecablefromthemodemtothecomputer,andthecablefromthemodemtothewall

jack.AlsocheckthecablesandpowersuppliestoEthernethubsandrouters.

Turn the modem o and on and reset the modem hardware

TurnoyourDSLorcablemodemforafewminutes,andthenturnitbackon.Some

ISPsrecommendthatyouunplugthemodem’spowercord.Ifyourmodemhasareset

button,youcanpressiteitherbeforeorafteryouturnthepoweroandon.

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Apple MacBook Pro (17-inch, Mid 2010) User Manual Page 58