Apple PowerBook (2400c) User Manual Page 107
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This chapter provides a step-by-step approach to diagnosing and solving
problems involving system software and hard disks. Try the steps listed in
each section in the order they are given until your problems are fixed.
Checking your system software extensions
System software extensions are files that add features to your system software.
Some extensions are incompatible with one another or with certain programs.
To check whether an extension is causing problems, follow these steps:
1 Start up the Macintosh PowerBook while holding down the Shift key. Keep it held down
until you see the message “Extensions Off” in the “Welcome to Macintosh” box.
This procedure turns off extensions.
If this procedure solves your problem, then continue with this section. If not,
then turn to the next section, “Testing Your Hard Disk.”
7
Diagnostic Techniques
Consult this chapter before you
call the Apple Assistance Center
to solve problems with system
software and your hard disk.
- Chapter 1 Getting Started 1
- Chapter 2 Getting Help 1
- Chapter 5 Power Management 1
- User’s ManualUser’s Manual 8
- At Apple’s Web sites 9
- Plugging in the computer 10
- Opening the display 11
- Turning the computer on 12
- Chapter 1 13
- What’s next? 14
- Learning the basics 15
- Tips for using the trackpad 16
- Reviewing the basics 17
- Getting Started 18
- Turning the computer off 19
- Putting the computer to sleep 21
- Automatic sleep 22
- 2 Click the Restart button 23
- Reset button 24
- Getting Help 25
- Chapter 2 26
- Topics 27
- Look For 27
- Scroll bar 29
- To get instructions 29
- …and then click OK 29
- Or double-click the question 30
- If you want to close 32
- Mac OS Guide 32
- Click here to see the next 32
- Tips for using Mac OS Guide 33
- Balloons 34
- Learning useful shortcuts 35
- Using PC Cards (PCMCIA cards) 37
- WARNING 38
- Inserting a PC Card 39
- Ejecting a PC Card 40
- Press to eject upper PC card 41
- Press to eject lower PC card 41
- If you can’t eject a card 42
- Using a zoom video PC Card 43
- Using a PC Card modem 44
- 1 Insert your PC Card modem 45
- 3 Open Remote Access Setup 45
- Chapter 3 46
- Floppy disk drive 47
- Connecting a printer 48
- Connecting an external modem 49
- Connecting SCSI devices 50
- 8 inches minimum 57
- Floppy drive 57
- External monitor port 58
- Monitor adapter 58
- Monitor cable 58
- (to Macintosh 58
- (to VGA-style monitor) 60
- Audio in port 62
- Audio out port 62
- Connecting other devices 63
- Using infrared file transfer 64
- 2 Open the Guide ( 66
- ) menu 66
- Insert the disk metal 67
- Switching programs 68
- Special memory requirements 70
- Shared libraries 70
- Power Management 71
- Monitoring the battery charge 72
- Using the battery icon 73
- Recharging the battery 74
- 1 Slide the battery 75
- 2 Remove the battery 75
- Maximizing work time 76
- The computer won’t restart 84
- A program won’t open 87
- A window has disappeared 89
- Other problems while working 90
- A file can’t be thrown away 91
- Problems with hardware 92
- Hard disk drive 93
- Trackpad 94
- Keyboard 94
- PowerBook display 95
- External monitors 96
- Printers 97
- Chapter 6 100
- Tips and Troubleshooting 101
- Solutions to common problems 102
- Solutions to other problems 102
- Diagnostic Techniques 107
- Chapter 7 108
- Disk Tools 109
- Reinstalling system software 110
- Doing a clean installation 113
- 14 Click Clean Install 116
- IMPORTANT 116
- Doing a custom installation 117
- 2 Click OK 118
- Appendix A 123
- Musculoskeletal discomfort 124
- Eye fatigue 125
- This Not this 126
- Not thisThis 126
- Avoiding fatigue 127
- Important 129
- Caring for batteries 130
- Handling floppy disks 131
- Airplanes and airports 132
- Service and support 134
- Appendix B 135
- Using Your Keyboard 135
- Special key combinations 139
- Macintosh PowerBook 151
- K Apple Computer, Inc 152
- Contents 153
- 2 Getting Help 25 154
- 5 Power Management 71 155
- Part III 156
- Index 141 156
- DOC statement 158
- VCCI Class 2 statement 158
- Welcome to PowerPC 159
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