Apple mac g4 User Manual

© 2003 Apple Computer, Inc. All rights reserved.  Service Source PowerBook G4 (1GHz/867MHz) 5 December 2003

 PowerBook G4 (1GHz/867MHz) Memory Card Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these instruct

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 816. Pivot the heat exchanger out of the top case assembly. Be careful where it might catch

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 917. If replacing the rib frame but reusing the heat exchanger, scrape off the thermal trans

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Bulb Wire CableReplacement InstructionsThe following instructions explain

PowerBook G4 (1GHz/867MHz) Bulb Wire Cable - 2ProcedureImportant: With the bottom case removed, be careful if turning over the computer. Some compone

PowerBook G4 (1GHz/867MHz) Bulb Wire Cable - 3Replacement Note: After reconnecting the bulb wire, ensure that the bulb wire cable is safely tucked wit

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)I/O DoorReplacement InstructionsThe following instructions explain how to

PowerBook G4 (1GHz/867MHz) I/O Door - 2Procedure1. Using needle nose pliers, pull off the rubber plugs at each end of the door. Remove the springs, an

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Display ModuleReplacement InstructionsThe following instructions explain h

PowerBook G4 (1GHz/867MHz) Display Module - 2Procedure1. With the rib frame and heat exchanger removed, make sure • The display is supported on a soft

PowerBook G4 (1GHz/867MHz) Display Module - 33. Thread the 2-pin LED sleep cable through the opening in the top case. Carefully guide the LVDS cable t

PowerBook G4 (1GHz/867MHz) Memory - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remove the bat

PowerBook G4 (1GHz/867MHz) Display Module - 46. Important: When the replacement display module is installed, and before the clutch covers are install

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Top CaseReplacement InstructionsThe following instructions explain how to

PowerBook G4 (1GHz/867MHz) Top Case - 2Procedure1. With the preliminary steps completed, compare the original top case to the replacement top case.2.

PowerBook G4 (1GHz/867MHz) Top Case - 34. Confirm that the thermal strip and mesh liners are installed at the back panel.5. Important: Make sure you t

© 2002 Apple Computer, Inc. All rights reserved. Service SourceTroubleshootingPowerBook G4 (1GHz/867MHz)

PowerBook G4 (1GHz/867MHz) Troubleshooting - 1Startup Symptom ChartsSymptom ChartsHow to Use the Symptom ChartsThe Symptom Charts included in this cha

PowerBook G4 (1GHz/867MHz) Troubleshooting - 2Startup Symptom Charts6. With a non-metallic tool, reset the power manager by pressing the reset button

PowerBook G4 (1GHz/867MHz) Troubleshooting - 3Startup Symptom ChartsFlashing question mark appears on the screen1. Start up from the software install

PowerBook G4 (1GHz/867MHz) Troubleshooting - 4Startup Symptom Charts4. Make sure system is not over heating, the air vents are clear and unit is not o

PowerBook G4 (1GHz/867MHz) Troubleshooting - 5Error Beeps Symptom ChartsAt startup, a dialog box comes up stating: “kernel panic” in Mac OS X or“Built

PowerBook G4 (1GHz/867MHz) Memory - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 ke

PowerBook G4 (1GHz/867MHz) Troubleshooting - 6AirPort Card Symptom Charts3. If a RAM card is not installed in the upper expansion slot, replace RAM in

PowerBook G4 (1GHz/867MHz) Troubleshooting - 7Battery Symptom ChartsThe battery won't charge1. Remove any externally connected peripherals.2. Try

PowerBook G4 (1GHz/867MHz) Troubleshooting - 8Battery Symptom ChartsDisplay Display latch not workingNote: When the display is being closed, a latch h

PowerBook G4 (1GHz/867MHz) Troubleshooting - 9Battery Symptom Charts5. If the number of subpixel anomalies is acceptable, explain to the customer that

PowerBook G4 (1GHz/867MHz) Troubleshooting - 10Hard Drive Symptom ChartsHard DriveInternal hard drive will not initializeIf in Mac OS X:1. Start up fr

PowerBook G4 (1GHz/867MHz) Troubleshooting - 11Modem Symptom ChartsModemNo modem dial tone1. Check that the correct modem is selected. In Mac OS X, ch

PowerBook G4 (1GHz/867MHz) Troubleshooting - 12PC Card Symptom ChartsThe disc icon does not show up on desktop, or a dialog box appears to initialize

PowerBook G4 (1GHz/867MHz) Troubleshooting - 13Ports Symptom ChartsPortsThe FireWire or USB port is not recognizing devices1. Completely shut down, th

PowerBook G4 (1GHz/867MHz) Troubleshooting - 14Sound Symptom ChartsSoundNo sound heard and the Speakers section of the Sound control panel indicates t

PowerBook G4 (1GHz/867MHz) Troubleshooting - 15Video Symptom Charts7. Reset PRAM (Press the power button, then hold down the Option-Command-P-R keys u

PowerBook G4 (1GHz/867MHz) Memory - 4 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any static

PowerBook G4 (1GHz/867MHz) Troubleshooting - 16Misc. Symptoms Symptom Charts7. Replace inverter board.8. Replace display assembly.9. Replace logic boa

PowerBook G4 (1GHz/867MHz) Troubleshooting - 17Misc. Symptoms Symptom ChartsThe Date and Time settings reset all the timeNote: Resetting the power man

PowerBook G4 (1GHz/867MHz) Troubleshooting - 18Misc. Symptoms Symptom Charts5. If no sound as well as microphone is not working, verify cable connecti

© 2002 Apple Computer, Inc. All rights reserved.This sheet shows the screws used in the PowerBook G4 (1GHz/867MHz) computer and indicates the replace

© 2002 Apple Computer, Inc. All rights reserved.One Torx T8, 4.5 mm longTwo identical Torx T8,9.3 mm longModem Filter BoardSeven identical Torx T8,8

PowerBook G4 (1GHz/867MHz) Screw Locator - 2Secondary FanOne Torx T6, 5.12 mm longDC-In BoardOne Torx T6, 4.15 mm longInverter BoardTwo Torx T6, 4.15

PowerBook G4 (1GHz/867MHz) Screw Locator - 3Logic BoardOne Torx T8, 4.5 mm long(A) - One Torx T8, 5 mm long(B) - One Torx T8, 5.2 mm longThree Torx T

PowerBook G4 (1GHz/867MHz) Screw Locator - 4Rib Frame and Heat ExchangerPC Card CageFour identical Torx T8,5.2 mm long(C) - One 4 mm Hex NutOne 5 mm

PowerBook G4 (1GHz/867MHz) Screw Locator - 5Three identical (Black) Torx T8, 9.5 mm long(A) - One (Chrome) Torx T8, 10 mm longTwo identical Torx T8,

© 2002 Apple Computer, Inc. All rights reserved.Hard Drive Screw 922-4502 Hard Drive Rubber StopperHard Drive Flex Cable 922-4378Bottom Case 922-54

PowerBook G4 (1GHz/867MHz) Memory - 5 Installing the Replacement Memory Card Warning: When handling a memory card, do not touch its gold connectors.

PowerBook G4 (1GHz/867MHz) Memory - 6 Closing the Computer 1. Flip the keyboard back toward the keyboard opening in the case.2. Hold the keyboard at

PowerBook G4 (1GHz/867MHz) Memory - 7 6. Replace the battery. (Figure 11)Important: Make sure that the battery locks securely into place and that

 PowerBook G4 (1GHz/867MHz)Bottom CaseReplacement InstructionsFollow the instructions in this sheet carefully. Failure to follow these instructions c

PowerBook G4 (1GHz/867MHz) Bottom Case - 24. Place a towel or soft cloth on a table in front of you. (Figure 1A)The towel or cloth will protect the ke

PowerBook G4 (1GHz/867MHz) Bottom Case - 37. Use a Torx T8 screwdriver to remove the seven bottom case screws in the order shown. (Figure 3)Important:

© 2002 Apple Computer, Inc. All rights reserved.  Service Source Take Apart PowerBook G4 (1GHz/867MHz)

PowerBook G4 (1GHz/867MHz) Bottom Case - 49. Pivot the bottom case up as shown. (Figure 5)Figure 5Installing the Replacement Bottom Case1. To attach t

PowerBook G4 (1GHz/867MHz) Bottom Case - 53. Replace the battery. (Figure 7)Important: Make sure that the battery locks securely into place and that t

PowerBook G4 (1GHz/867MHz) Bottom Case - 6 Apple Computer, Inc.© 2002 Apple Computer, Inc. All rights reserved.This document is protected under U.S.

 PowerBook G4 (1GHz/867MHz)AirPort CardReplacement InstructionsFollow the instructions in this sheet carefully. Failure to follow these instructions

PowerBook G4 (1GHz/867MHz) AirPort Card- 24. Place a towel or soft cloth on a table in front of you. (Figure 1A)The towel or cloth will protect the ke

PowerBook G4 (1GHz/867MHz) AirPort Card- 37. Use a Torx T8 screwdriver to remove the seven bottom case screws in the order shown. (Figure 3)Important:

PowerBook G4 (1GHz/867MHz) AirPort Card- 49. Pivot the bottom case up as shown. (Figure 5)Figure 510. Touch the computer’s inside framework (a dull gr

PowerBook G4 (1GHz/867MHz) AirPort Card- 5Removing the Installed AirPort Card1. Pull back on the antenna clip (Figure 7A) to release the antenna cable

PowerBook G4 (1GHz/867MHz) AirPort Card- 6Installing the Replacement AirPort Card1. If the replacement AirPort Card came with the AirPort adapter (Fig

PowerBook G4 (1GHz/867MHz) AirPort Card- 74. Plug the antenna cable connector (Figure 11A) into the port on the AirPort Card, located just below the p

 PowerBook G4 (1GHz/867MHz) Keyboard Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these instruction

PowerBook G4 (1GHz/867MHz) AirPort Card- 8Closing the Computer1. To attach the bottom case, align the notches on the right and left sides of the case,

PowerBook G4 (1GHz/867MHz) AirPort Card- 93. Replace the battery. (Figure 13)Important: Make sure that the battery locks securely into place and that

PowerBook G4 (1GHz/867MHz) AirPort Card- 10 Apple Computer, Inc.© 2002 Apple Computer, Inc. All rights reserved.This document is protected under U.S.

 PowerBook G4 (1GHz/867MHz)Hard DriveReplacement InstructionsFollow the instructions in this sheet carefully. Failure to follow these instructions co

PowerBook G4 (1GHz/867MHz) Hard Drive - 24. Place a towel or soft cloth on a table in front of you. (Figure 1A)The towel or cloth will protect the key

PowerBook G4 (1GHz/867MHz) Hard Drive - 37. Use a Torx T8 screwdriver to remove the seven bottom case screws in the order shown. (Figure 3)Important:

PowerBook G4 (1GHz/867MHz) Hard Drive - 49. Pivot the bottom case up as shown. (Figure 5)Figure 510. Touch the computer’s inside framework (a dull gra

PowerBook G4 (1GHz/867MHz) Hard Drive - 5Removing the Installed Hard Drive1. With your fingers, carefully pry up the hard drive cable connector (Figure

PowerBook G4 (1GHz/867MHz) Hard Drive - 63. Pull up on the right side of the hard drive to remove it. (Figure 9)Important: The hard drive connector ca

PowerBook G4 (1GHz/867MHz) Hard Drive - 7Installing the Replacement Hard DriveWarning: To avoid potential injury or damage, avoid touching the thin st

PowerBook G4 (1GHz/867MHz) Keyboard - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remove the b

PowerBook G4 (1GHz/867MHz) Hard Drive - 85. Replace the hard drive mounting bracket and secure with the screws. (Figure 12)Important: Check that the r

PowerBook G4 (1GHz/867MHz) Hard Drive - 9Closing the Computer1. To attach the bottom case, align the notches on the right and left sides of the case,

PowerBook G4 (1GHz/867MHz) Hard Drive - 103. Replace the battery. (Figure 15)Important: Make sure that the battery locks securely into place and that

PowerBook G4 (1GHz/867MHz) Hard Drive - 115. Reconnect the power cord and any other cables that were connected, and restart your computer.Warning: Nev

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Modem Filter BoardReplacement InstructionsThe following instructions expla

PowerBook G4 (1GHz/867MHz) Modem Filter Board - 2Procedure1. Disconnect the RJ-11 and the modem wire connectors from the modem filter board. 2. Remove

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)DC-In BoardReplacement InstructionsThe following instructions explain how

PowerBook G4 (1GHz/867MHz) DC-In Board - 2Procedure1. Disconnect the DC-in board cable connector from the logic board. 2. Remove the two Torx T6 screw

PowerBook G4 (1GHz/867MHz) DC-In Board - 3Replacement Note: If you performed a procedure that also removed the logic board, ensure that the power butt

PowerBook G4 (1GHz/867MHz) DC-In Board - 4• When replacing the DC-in board, ensure that the secondary fan is seated properly over the pin on the rib f

PowerBook G4 (1GHz/867MHz) Keyboard - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Inverter BoardReplacement InstructionsThe following instructions explain h

PowerBook G4 (1GHz/867MHz) Inverter Board - 2ProcedureImportant: With the bottom case removed, be careful if turning over the computer. Some componen

PowerBook G4 (1GHz/867MHz) Inverter Board - 34. Install the replacement inverter board onto the optical drive.5. Reassemble and test the computer.Impo

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)ModemReplacement InstructionsThe following instructions explain how to rep

PowerBook G4 (1GHz/867MHz) Modem - 2Procedure1. With the display open and the keyboard removed, locate and remove the EMI clip that secures the optica

PowerBook G4 (1GHz/867MHz) Modem - 34. Disconnect the inverter board flex cable from the inverter board and logic board.5. Disconnect the optical drive

PowerBook G4 (1GHz/867MHz) Modem - 48. Use a thin tool to lift the optical drive slightly, then deroute the modem flex cable.9. If the modem flex cable

PowerBook G4 (1GHz/867MHz) Modem - 512. Reassemble and test the computer.Replacement Note: When reinstalling the optical drive, ensure that the bulb w

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)DVD-ROM/CD-RW (Combo),DVD-R/CD-RW (Apple SuperDrive) Optical DriveReplacem

PowerBook G4 (1GHz/867MHz) DVD-R/CD-RW & DVD-ROM/CD-RW Optical Drive - 2Procedure1. With the display open and the keyboard removed, locate and rem

PowerBook G4 (1GHz/867MHz) Keyboard - 4 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any stati

PowerBook G4 (1GHz/867MHz) DVD-R/CD-RW & DVD-ROM/CD-RW Optical Drive - 33. Remove the two T8 screws that secure the hard drive mounting bracket an

PowerBook G4 (1GHz/867MHz) DVD-R/CD-RW & DVD-ROM/CD-RW Optical Drive - 46. Disconnect the bulb wire cable from the inverter board.7. Remove the fo

PowerBook G4 (1GHz/867MHz) DVD-R/CD-RW & DVD-ROM/CD-RW Optical Drive - 59. Use a thin tool to lift the optical drive slightly, then deroute the mo

PowerBook G4 (1GHz/867MHz) DVD-R/CD-RW & DVD-ROM/CD-RW Optical Drive - 6Peel off the felt strip from the inner top case. If there is any residual

PowerBook G4 (1GHz/867MHz) DVD-R/CD-RW & DVD-ROM/CD-RW Optical Drive - 714. Reassemble and test the computer.Important: Make sure the bottom case

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Backup BatteryReplacement InstructionsThe following instructions explain h

PowerBook G4 (1GHz/867MHz) Backup Battery - 2Procedure1. Disconnect the backup battery cable from the backup battery.Note: If the cable connector get

PowerBook G4 (1GHz/867MHz) Backup Battery - 33. If there is any adhesive left on the surface of the inner top case, use a black stick to rub it away.

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Logic BoardReplacement InstructionsThe following instructions explain how

PowerBook G4 (1GHz/867MHz) Logic Board - 2Procedure1. With the display open and the keyboard removed, remove the T8 screw near the heat pipe.2. Discon

PowerBook G4 (1GHz/867MHz) Keyboard - 5 Installing the Replacement Keyboard 1. Lay the replacement keyboard in the correct orientation over the keyb

PowerBook G4 (1GHz/867MHz) Logic Board - 33. Disconnect the 3-pin backup battery connector from the logic board. 4. Remove the items listed in Prelimi

PowerBook G4 (1GHz/867MHz) Logic Board - 45. Warning: The thin cables connected to the LVDS (low voltage data signal) connector are extremely delicate

PowerBook G4 (1GHz/867MHz) Logic Board - 56. At the right side of the logic board, disconnect the 2-pin power button cable connector, the DC-in board

PowerBook G4 (1GHz/867MHz) Logic Board - 68. Remove the T8 screw on the edge of the logic board near the battery well.Important: Install this screw f

PowerBook G4 (1GHz/867MHz) Logic Board - 710. Remove the five identical (bronze colored) T8 screws. Note: When reassembling the computer, do not overt

PowerBook G4 (1GHz/867MHz) Logic Board - 811. Grasp the logic board near the AirPort Card carrier and gently lift the board up, as shown below, being

PowerBook G4 (1GHz/867MHz) Logic Board - 912. Remove existing memory cards from the logic board for installation on the replacement logic board. Caref

PowerBook G4 (1GHz/867MHz) Logic Board - 1013. Transfer the following from the old logic board to the replacement logic board:• AirPort card carrier •

PowerBook G4 (1GHz/867MHz) Logic Board - 1114. Install the following onto the replacement logic board:• Primary fan • EMI gaskets to the USB ports, Fi

PowerBook G4 (1GHz/867MHz) Logic Board - 12• Rectangular plastic standoffs around the chips on the underside of the replacement logic board.Note: If o

PowerBook G4 (1GHz/867MHz) Keyboard - 6 5. Lay the keyboard flat into the keyboard opening.6. Pull down on the keyboard release tabs while pressing d

PowerBook G4 (1GHz/867MHz) Logic Board - 13• Plastic 1 mm and 1.5 mm washers around the screw holes, shown. Center and press into place.

PowerBook G4 (1GHz/867MHz) Logic Board - 1415. Check that the heat exchanger has three rectangular thermal interface pads in place. If the pads are mi

PowerBook G4 (1GHz/867MHz) Logic Board - 1517. Important: If you have removed the logic board to access another part, and you will be placing the ori

PowerBook G4 (1GHz/867MHz) Logic Board - 1619. Remove the new Ethernet label from the area inside the memory card brackets, peel off the adhesive prot

PowerBook G4 (1GHz/867MHz) Logic Board - 1720. Install the replacement logic board, and reassemble the computer.Replacement Note: When replacing the l

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Primary FanReplacement InstructionsThe following instructions explain how

PowerBook G4 (1GHz/867MHz) Primary Fan - 2Procedure1. With the logic board removed from the computer, disconnect the fan connector from the logic boar

PowerBook G4 (1GHz/867MHz) Primary Fan - 33. Turn over the logic board, then tilt up the fan to remove it completely from the logic board. Note: The

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)Secondary FanReplacement InstructionsThe following instructions explain ho

PowerBook G4 (1GHz/867MHz) Secondary Fan - 2Procedure1. Remove the T6 screw from the fan bracket.2. Disconnect the fan’s connector from the logic boar

PowerBook G4 (1GHz/867MHz) Keyboard - 7  Apple Computer, Inc. © 2002 Apple Computer, Inc. All rights reserved.This document is protected under U.

© 2002 Apple Computer, Inc. All rights reserved. PowerBook G4 (1GHz/867MHz)PC Card CageReplacement InstructionsThe following instructions explain how

PowerBook G4 (1GHz/867MHz) PC Card Cage - 2Procedure1. Remove the two screws that attach the PC card cage to the rib frame. (The longer screw is next

PowerBook G4 (1GHz/867MHz) PC Card Cage - 33. Check that the replacement PC card cage includes a clear plastic shim on the outer frame near the PC car

© 2002 Apple Computer, Inc. All rights reserved.  PowerBook G4 (1GHz/867MHz)Rib Frame and Heat ExchangerReplacement InstructionsThe following instruc

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 2Procedure1. With the display open and the keyboard removed, remove the five identical T8 scr

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 35. Close the computer to an approximate 45-degree angle, and stand it on a soft cloth with

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 48. Open the computer so that the display rests in your lap and is protected by a soft cloth

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 510. At the right clutch, note the routing of the inverter cable. Without straining the inve

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 613. Remove the four rib frame screws. Three are identical black T8 screws, the forth is a l

PowerBook G4 (1GHz/867MHz) Rib Frame and Heat Exchanger - 715. Disconnect the audio cable at each end of the heat exchanger.