Apple Remote Desktop 1.2 User Manual

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Apple Remote Desktop
Administrators Guide
Includes setup instructions and
solutions for managing client
computers remotely
0636_Cvr 2/10/03 1:59 PM Page 1
Page view 0
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Summary of Contents

Page 1 - Administrator’s Guide

Apple Remote DesktopAdministrator’s GuideIncludes setup instructions andsolutions for managing clientcomputers remotely0636_Cvr 2/10/03 1:59 PM Pag

Page 2 - Apple Computer, Inc

10 Setting Up Apple Remote Desktop on Administrator Computers To set up Apple Remote Desktop on administrator computers, you install the software o

Page 3 - Contents

11 The administrator computer may appear in the left list if the computer has more than one network interface enabled, such as an AirPort card and

Page 4

12 Using Remote Desktop With Mac OS X Server Apple Remote Desktop makes an excellent productivity partner for Mac OS X Server users. You can contro

Page 5 - Using Apple Remote Desktop

13 When you schedule an automated task, information about the scheduled event is saved on the remote computer. At the appointed time, the Remote De

Page 6

14 Other Remote Desktop features, such as reports and the ability to drag and drop items you wish to copy, can make the task of updating remote com

Page 7

15To copy and install software using a package file: 1 Open Remote Desktop. 2 Select one or more computers in the computer status window. 3 Choose

Page 8 - Through 9.2

16 System Information report: Checks a variety of hardware and system settings, allowing you to diagnose problems and determine a computer’s compa

Page 9 - To allow administrators to

17Using the System Information ReportYou can choose any of the following types of information to display in the System Information report:Option Inf

Page 10

18 Using Report Windows to Work With ComputersAfter you’ve created a report, you can use it to select computers and then do any of the following:m cr

Page 11 - Important

19To create new computer lists from a report window:m Select computers in the report window and click the New List button.To delete an item from a c

Page 12

K Apple Computer, Inc. © 2003 Apple Computer, Inc. All rights reserved. Under the copyright laws, this publication may not be copied, in whole or in

Page 13

20 m Open applications and documents by using the Open Selected, Open Item, or Open Application command in the Manage menu.m Lock the computer screen

Page 14

21If the message is dimmed, another administrator is managing the computer.Message DescriptionAccess Denied The password for the computer is no long

Page 15

22 Interpreting Error MessagesIf a message appears in red and begins with the word “Error” in the Status column in the Computer Status window, the la

Page 16

23Error messages remain in the Status column for about 45 seconds, or until you perform another command on the computer.Message DescriptionAccess De

Page 17 - Information report:

24 Command Not Authorized You do not have privileges to use the selected command with the client computer. For a Mac OS X client, check the administr

Page 18 - Option Information displayed

25Item Exists You tried to copy an item to a location on the computer that has an item with the same name.If you stop the Copy command, this message

Page 19 - Demonstrating Software

26 Where to Find More Information About Apple Remote DesktopFor additional information related to Apple Remote Desktop, try these resources.m You’ll

Page 20 - Interpreting Status Messages

3 Contents System Requirements for Apple Remote Desktop 5Setting Up Apple Remote Desktop on Client Computers 6Installing the Client Softwa

Page 21 - Message Description

4 Strategies and Tips for Apple Remote Desktop 19Demonstrating Software 19Preparing a Computer Lab Between Classes 19Getting the Best

Page 22 - Interpreting Error Messages

5 1 Using Apple Remote Desktop Apple Remote Desktop gives you the ability to remotely control and manage Macintosh desktops. It’s your complete sol

Page 23

6 File servers (for scheduled operations) m Mac OS X Server version 10.1 or later, or AppleShare IP 6 NetBoot and Network Install m Mac OS X Server

Page 24

7To change privileges on each computer, follow these steps: 1 On the client computer, open System Preferences and click Apple Remote Desktop. If ne

Page 25

8 Setting Access Privileges for Client Computers That Use Mac OS 8.1 Through 9.2 After you install the client software on a Mac OS 8 or 9 computer,

Page 26

9 After you are finished, you can delete the Remote Desktop Security application from the client computer as an extra security measure. You may need

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