Apple PowerBook G4 (Gigabit Ethernet User Manual

© 2002 Apple Computer, Inc. All rights reserved.  Service SourcePowerBook G4 (Gigabit Ethernet) Updated 22 May 2002

 PowerBook G4 (Gigabit Ethernet) Memory Card Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these i

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 3 5. Open the computer so that the display rests in your lap and is protected by a so

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 4 7. At the right clutch, note the routing of the inverter cable. Without straining t

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 5 10. Open the I/O door, and remove the four identical Torx T6 screws. 11. Lift out t

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 6 12. Remove the four identical black screws from the rib frame. (You might need to m

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 7 14. Disconnect the audio cable at each end of the heat exchanger.

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 8 15. Pivot the heat exchanger out of the top case assembly. Be careful where it migh

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 9 16. If replacing the rib frame but reusing the heat exchanger, scrape off the therm

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 10 17. When replacing the heat exchanger, check that the audio cable is routed as sho

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) I/O Door - 2 Procedure 1. Using needlenose pliers, pull off the rubber plugs at each end of the door. Remove the spr

PowerBook G4 (Gigabit Ethernet) Memory Card - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remo

PowerBook G4 (Gigabit Ethernet) I/O Door - 3 3. Remove the L-shaped pin from each end of the I/O door. Note: The L-shaped pin has a knob at one

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Display Module - 2 Procedure 1. With the rib frame and heat exchanger removed, make sure • The display is supported

PowerBook G4 (Gigabit Ethernet) Display Module - 33. Warning: The LVDS cable and connector are extremely delicate. Do not pull or pinch the LVDS ca

PowerBook G4 (Gigabit Ethernet) Display Module - 4 5. The display module includes all three cables. 6. Important: When the replacement display m

PowerBook G4 (Gigabit Ethernet) I/O Door - 2 Procedure 1. Using needlenose pliers, pull off the rubber plugs at each end of the door. Remove the spr

PowerBook G4 (Gigabit Ethernet) I/O Door - 3 3. Remove the L-shaped pin from each end of the I/O door. Note: The L-shaped pin has a knob at one

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Inverter Board - 2 Procedure 1. With the computer on a soft cloth, move the inner clutch mount out of the way.2. Til

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Memory Card - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1

PowerBook G4 (Gigabit Ethernet) Top Case - 2 Procedure 1. With the preliminary steps completed, compare the original top case to the replacement top

PowerBook G4 (Gigabit Ethernet) Top Case - 3 4. Confirm that the thermal strip and mesh liners are installed at the back panel.

PowerBook G4 (Gigabit Ethernet) Top Case - 4 5. Important: Make sure you transfer the backup battery cable from the original top case to the repla

PowerBook G4 (Gigabit Ethernet) Exploded View Hard Drive Rubber Stopper Hard Drive Screw 922-4502Hard Drive Flex Cable 922-4378Bottom Case 922-4

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29PowerBoo

(A) - Three identical Torx T8,4.5 mm longTwo identical Torx T8,8 mm longOne Torx T6,4 mm longOne Torx T8,5 mm long(B) - One Torx T8,4.5 mm longPowerB

Rib Frame and Heat Exchanger Replacement(C) - One Torx T8,6.5 mm longPC Card ReplacementFour identical Torx T8,5.5 mm long(F) - One Phillips,16.5 mm l

Four identical (Black) Torx T8,9.5 mm longFour identical Torx T6,4.5 mm longPowerBook G4 (Gigabit Ethernet) Screw Locator - 4 of 4Two identical Philli

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29Logic Bo

Service Source K © 2001 Apple Computer, Inc. All rights reserved. Troubleshooting PowerBook G4 (Gigabit Ethernet)

PowerBook G4 (Gigabit Ethernet) Memory Card - 4 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge a

Troubleshooting Symptom Charts/How to Use the Symptom Charts - 1 Symptom Charts How to Use the Symptom Charts The Symptom Charts included in this ch

Troubleshooting Symptom Charts/Error Beeps - 2 4 Select “Mac OS All” in the Extensions Manager control panel and restart. 5 Replace optical drive ca

Troubleshooting Symptom Charts/Hard Drive - 3 Computer beeps four times at startup1 Four beeps indicates a bad checksum for the remainder of the boo

Troubleshooting Symptom Charts/PC Card - 4 7 Verify RJ11 modem cable is plugged into modem correctly.8 Replace modem. PC Card PC Card will not inser

Troubleshooting Symptom Charts/Sound - 5 Sound No sound heard and the Speakers section of the Sound control panel indicates that an external device

Troubleshooting Symptom Charts/Misc. Symptoms - 6 Computer appears to work, but no video on external device connected to the TV out port (S-video ou

Troubleshooting Symptom Charts/Misc. Symptoms - 7 • Remove the main battery from the unit and leave the PowerBook plugged in for at least 5 hours. N

PowerBook G4 (Gigabit Ethernet) Memory Card - 5 Installing the Replacement Memory Card Warning: When handling a memory card, do not touch its gold c

PowerBook G4 (Gigabit Ethernet) Memory Card - 6 Closing the Computer 1. Flip the keyboard back toward the keyboard opening in the case.2. Hold the k

PowerBook G4 (Gigabit Ethernet) Memory Card - 7 6. Close the display and turn the PowerBook over.7. Replace the battery into the battery compartment

073-0634 Rev. A  PowerBook G4 (Gigabit Ethernet) Modem Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow

PowerBook G4 (Gigabit Ethernet) Modem - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remove the

PowerBook G4 (Gigabit Ethernet) Modem - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F1

© 2002 Apple Computer, Inc. All rights reserved.  Service SourceTake Apart PowerBook G4 (Gigabit Ethernet)

PowerBook G4 (Gigabit Ethernet) Modem - 4 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any sta

PowerBook G4 (Gigabit Ethernet) Modem - 5 2. Pull up on the right, front corner of the modem to disconnect it from the logic board. (Figure 7)Figur

PowerBook G4 (Gigabit Ethernet) Modem - 6 4. Carefully disconnect the modem cable connector (Figure 9) and remove the modem from the computer . Fi

PowerBook G4 (Gigabit Ethernet) Modem - 7 2. Carefully guide the cable into the space under the edge of the keyboard opening and lay the modem into

PowerBook G4 (Gigabit Ethernet) Modem - 8 5. Install the hexnut screw. (Figure 13)Note: It may be helpful to use a finger tip to hold the top of t

PowerBook G4 (Gigabit Ethernet) Modem - 9 4. Pull down on the keyboard release tabs and then press down on the top portion of the keyboard. (Figur

PowerBook G4 (Gigabit Ethernet) Modem - 10 Replacing International Modems After you have replaced a modem in Europe or Asia, open the software utili

 PowerBook G4 (Gigabit Ethernet) Bottom Case Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these ins

PowerBook G4 (Gigabit Ethernet) Bottom Case - 2 4. Place a towel or soft cloth on a table in front of you. (Figure 1A) The towel or cloth will prot

PowerBook G4 (Gigabit Ethernet) Bottom Case - 3 7. Using the Torx T8 screwdriver, remove the eight bottom case screws in the order shown in the illu

073-0635 Rev. A  PowerBook G4 (Gigabit Ethernet) Keyboard Replacement Instructions Follow the instructions in this sheet carefully. Failure to fol

PowerBook G4 (Gigabit Ethernet) Bottom Case - 4 9. Place your hands on the bottom case as shown (Figure 5) and push away from you until the right

PowerBook G4 (Gigabit Ethernet) Bottom Case - 5 Installing the Replacement Bottom Case 1. To install the new bottom case, place it over the bottom o

PowerBook G4 (Gigabit Ethernet) Bottom Case - 6 5. Replace the battery. (Figure 8)Important: Make sure that the battery locks securely into place

PowerBook G4 (Gigabit Ethernet) Bottom Case - 7 7. Reconnect the power cord and any other cables that were connected, and restart your computer. War

 PowerBook G4 (Gigabit Ethernet) AirPort Card Replacement Instructions Follow the instructions in this sheet carefully. Failure to follow these in

PowerBook G4 (Gigabit Ethernet) AirPort Card - 2 4. Place a towel or soft cloth on a table in front of you. (Figure 1A) The towel or cloth will pro

PowerBook G4 (Gigabit Ethernet) AirPort Card - 3 7. Using a Torx T8 screwdriver, remove the eight bottom case screws in the order shown in the illus

PowerBook G4 (Gigabit Ethernet) AirPort Card - 4 9. Place your hands on the bottom case as shown (Figure 5) and push away from you until the right

PowerBook G4 (Gigabit Ethernet) AirPort Card - 5 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge

PowerBook G4 (Gigabit Ethernet) AirPort Card - 6 Removing the Installed AirPort Card 1. Pull back on the antenna clip (Figure 8A) to release the a

PowerBook G4 (Gigabit Ethernet) Keyboard - 2 4. Close the computer and turn it over.5. Slide the battery latch (Figure 1A) to the right to remove

PowerBook G4 (Gigabit Ethernet) AirPort Card - 7 2. If necessary, pull the AirPort antenna cable connector (Figure 10A) from its holder (Figure 1

PowerBook G4 (Gigabit Ethernet) AirPort Card - 8 5. Plug the antenna cable connector (Figure 12A) into the port, which is located just below the p

PowerBook G4 (Gigabit Ethernet) AirPort Card - 9 Closing the Computer 1. To replace the bottom case, place it over the bottom of the computer in the

PowerBook G4 (Gigabit Ethernet) AirPort Card - 10 5. Replace the battery. (Figure 14)Important: Make sure that the battery locks securely into pl

PowerBook G4 (Gigabit Ethernet) AirPort Card - 11 7. Reconnect the power cord and any other cables that were connected, and restart your computer. W

073-0633 Rev. A  PowerBook G4 (Gigabit Ethernet) Hard Drive Replacement Instructions Follow the instructions in this sheet carefully. Failure to f

PowerBook G4 (Gigabit Ethernet) Hard Drive - 2 4. Place a towel or soft cloth on a table in front of you. (Figure 1A) The towel or cloth will prote

PowerBook G4 (Gigabit Ethernet) Hard Drive - 3 7. Using a Torx T8 screwdriver, remove the eight bottom case screws in the order shown in the illustr

PowerBook G4 (Gigabit Ethernet) Hard Drive - 4 9. Place your hands on the bottom case as shown (Figure 5) and push away from you until the right s

PowerBook G4 (Gigabit Ethernet) Hard Drive - 5 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge an

PowerBook G4 (Gigabit Ethernet) Keyboard - 3 9. Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and

PowerBook G4 (Gigabit Ethernet) Hard Drive - 6 Removing the Installed Hard Drive 1. With your fingers, carefully pry up the hard drive cable connecto

PowerBook G4 (Gigabit Ethernet) Hard Drive - 7 Installing the Replacement Hard Drive Warning: To avoid potential injury, avoid touching or brushing

PowerBook G4 (Gigabit Ethernet) Hard Drive - 8 3. Verify that the replacement hard drive has four screws (Figure 11A) , two on each side, with four

PowerBook G4 (Gigabit Ethernet) Hard Drive - 9 5. Lift the mounting bracket (Figure 13A) over the battery bay tab and lower it to its original pos

PowerBook G4 (Gigabit Ethernet) Hard Drive - 10 Closing the Computer 1. To replace the bottom case, place it over the bottom of the computer in the

PowerBook G4 (Gigabit Ethernet) Hard Drive - 11 5. Replace the battery. (Figure 16)Important: Make sure that the battery locks securely into plac

PowerBook G4 (Gigabit Ethernet) Hard Drive - 12 7. Reconnect the power cord and any other cables that were connected, and restart your computer. War

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-12-17  Pow

PowerBook G4 (Gigabit Ethernet) DVD-ROM Optical Drive - 2 Procedure 1. With the computer open and sitting upright, use a black stick to pry up the E

PowerBook G4 (Gigabit Ethernet) DVD-ROM Optical Drive - 3 3. Locate the metal spacer that fits between the drive and the front bezel.4. Remove the sp

PowerBook G4 (Gigabit Ethernet) Keyboard - 4 11. Touch the computer’s inside framework (a dull gray conductive composite material) to discharge any

PowerBook G4 (Gigabit Ethernet) DVD-ROM Optical Drive - 4 5. Important: To prevent damage to the optical drive, handle the drive only by the corne

PowerBook G4 (Gigabit Ethernet) DVD-ROM Optical Drive - 5 7. Important: Before installing the replacement drive, ensure that the rubber stoppers a

PowerBook G4 (Gigabit Ethernet) DVD-ROM Optical Drive - 6Important: Verify that the DVD-ROM drive cable does not get caught on the rib frame as t

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-12-17  Pow

PowerBook G4 (Gigabit Ethernet) CD-RW Optical Drive - 2 Procedure 1. With the computer open, slide the EMI clip off the rib frame as shown. Reserve

PowerBook G4 (Gigabit Ethernet) CD-RW Optical Drive - 3 3. Warning: To prevent damage to the optical drive, handle the drive only by the corners.

PowerBook G4 (Gigabit Ethernet) CD-RW Optical Drive - 4 4. Important: Before installing the replacement drive, ensure that the rubber stoppers are

PowerBook G4 (Gigabit Ethernet) CD-RW Optical Drive - 5 5. Warning: To prevent damage to the optical drive, handle the drive only by the corners.

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-12-17  Pow

PowerBook G4 (Gigabit Ethernet) Combination CD-RW/DVD-ROM Optical Drive - 2 Procedure 1. With the computer open and the keyboard opening tilted up,

PowerBook G4 (Gigabit Ethernet) Keyboard - 5 Installing the Replacement Keyboard 1. Lay the replacement keyboard in the correct orientation over the

PowerBook G4 (Gigabit Ethernet) Combination CD-RW/DVD-ROM Optical Drive - 3 3. Important: With the bottom case removed, be careful when turning ov

PowerBook G4 (Gigabit Ethernet) Combination CD-RW/DVD-ROM Optical Drive - 4 5. Important: If you notice that the felt strip for the slot-load area

PowerBook G4 (Gigabit Ethernet) Combination CD-RW/DVD-ROM Optical Drive - 5 6. Important: Before installing the replacement drive, ensure that the

PowerBook G4 (Gigabit Ethernet) Combination CD-RW/DVD-ROM Optical Drive - 6 7. Warning: To prevent damage to the optical drive, handle the drive

PowerBook G4 (Gigabit Ethernet) Combination CD-RW/DVD-ROM Optical Drive - 7 8. Reassemble and test the computer. Important: Make sure the bottom

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Backup Battery - 2 Procedure 1. Disconnect the backup battery cable from the backup battery. Note: If the cable co

PowerBook G4 (Gigabit Ethernet) Backup Battery - 3 3. Warning: The ridged area of the top case is sharp. If there is any adhesive left on the su

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Logic Board - 2 Procedure 1. With the computer open, remove the three identical Torx T8 screws that border the memor

PowerBook G4 (Gigabit Ethernet) Keyboard - 6 5. Lay the keyboard flat into the keyboard opening.6. Pull down on the keyboard release tabs and then pr

PowerBook G4 (Gigabit Ethernet) Logic Board - 3 4. Disconnect the shielded, 3-pin backup battery connector from the logic board.

PowerBook G4 (Gigabit Ethernet) Logic Board - 4 5. Important: With the bottom case removed, be careful when turning over the computer. Some compon

PowerBook G4 (Gigabit Ethernet) Logic Board - 5 6. Disconnect the AirPort Card cage connector.7. Remove the Torx T8 screw at the corner of the logic

PowerBook G4 (Gigabit Ethernet) Logic Board - 6 10. Important: With the bottom case removed, be careful when turning over the computer. Some compo

PowerBook G4 (Gigabit Ethernet) Logic Board - 7 11. At the right side of the board, as shown, remove the Kapton tape (reserve it for reassembly) and

PowerBook G4 (Gigabit Ethernet) Logic Board - 8 13. Grasp the logic board near the AirPort Card carrier. Gently tilt up the board, being careful whe

PowerBook G4 (Gigabit Ethernet) Logic Board - 9Note: When reassembling the computer, make sure the replacement logic board ports align completely

PowerBook G4 (Gigabit Ethernet) Logic Board - 10 15. Remove the single Torx T6 screw from the metal bracket holding the infrared communications boar

PowerBook G4 (Gigabit Ethernet) Logic Board - 11 17. Make sure the top of the replacement logic board includes the following items. If not, transfer

PowerBook G4 (Gigabit Ethernet) Logic Board - 12 18. Make sure the underside of the replacement logic board includes the following items:• Left and

PowerBook G4 (Gigabit Ethernet) Keyboard - 7  Apple Computer, Inc. © 2001 Apple Computer, Inc. All rights reserved.Under the copyright laws, this

PowerBook G4 (Gigabit Ethernet) Logic Board - 13 19. Check that the heat exchanger has two square thermal interface pads in place. If the pads are m

PowerBook G4 (Gigabit Ethernet) Logic Board - 14 21. On the replacement logic board, center new thermal transfer material over the epoxy cap on the

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Fan - 2 Procedure 1. With the logic board removed from the computer, disconnect the fan connector from the logic boa

PowerBook G4 (Gigabit Ethernet) Fan - 3 3. Turn over the logic board, and tilt up the fan to remove it completely from the logic board. Note: Th

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) PC Card Cage - 2 Procedure 1. With the computer on a soft cloth, remove the two screws that attach the PC card cage

PowerBook G4 (Gigabit Ethernet) PC Card Cage - 3 4. When installing the replacement PC card cage, ensure that the metal flange that is closest to the

© 2001 Apple Computer, Inc. All rights reserved. Updated: 2001-10-29  Pow

PowerBook G4 (Gigabit Ethernet) Rib Frame and Heat Exchanger - 2 Procedure 1. With the computer on a soft cloth, remove the two identical screws fro