Troubleshooting Symptom Charts/Print Quality - 20
Print Quality
Missing dots 1 Perform “Fiber Track Cleaning” in Additional Procedures.
2 Perform “Print Head Cleaning” in Additional Procedures.
3 Make sure ink cartridges are set firmly.
4 Use only specified paper, envelopes, transparencies, and
backprint film.
5 Replace ink cartridge. See Additional Procedures chapter.
6 Reseat logic board connectors. Replace logic board.
Carriage moves but
printer doesn’t print
1 Be sure tape is removed from ink cartridges.
2 Perform “Print Head Cleaning” in Additional Procedures.
3 Replace ink cartridge. See Additional Procedures.
4 Reseat logic board connectors. Replace logic board.
5 Replace mechanical assembly.
Comments to this Manuals