Apple iSight User's Guide download pdf (Page 23)

Tips and Troubleshooting

Most problems with iSight can be solved quickly by following the advice in this

chapter.

If You Have a Dial-Up Internet Connection

•

To use iSight, you need a broadband Internet connection. To obtain broadband

service, look under “Internet” in your phone directory.

If Your iSight Won’t Turn On or Respond

•

Make sure the FireWire cable is plugged firmly into iSight and into your computer. Be

sure the connector on the cable is oriented correctly. It can only be inserted one way.

•

Make sure the lens is open. Rotate the lens ring to open it. When iSight is capturing

video, a green light appears on top of the unit.

If You Don’t See Your Image in iChat AV

•

Make sure the FireWire cable is plugged firmly into iSight and into your computer. Be

sure the connector on the cable is oriented correctly. It can only be inserted one way.

•

Make sure the lens is open. Rotate the lens ring to open it. When iSight is capturing

video, a green light appears on top of the unit.

•

Quit and restart iChat AV.

•

Make sure you’re using the latest version of iChat AV. Go to www.apple.com/ichat

to get the latest version.

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Apple iSight User's Guide Page 23