Apple 2009 MacBook Specifications download pdf (Page 42)

42 Chapter 4 Problem, Meet Solution

Occasionally you may have problems while working with your MacBook. Read on to

find some solutions to try when you have a problem. You can also find more

troubleshooting information in Mac Help and on the MacBook Support website at

www.apple.com/support/macbook.

If you experience a problem with your MacBook, there is usually a simple and quick

solution. Think about the conditions that led up to the problem. Making a note of

things you did before the problem occurred will help you narrow down possible causes

and find the answers you need. Things to note include:

Â The applications you were using when the problem occurred. Problems that occur

only with a specific application might indicate that the application is not compatible

with the version of the Mac OS installed on your computer.

Â Any new software that you installed, especially software that added items to the

System folder.

Â Any hardware that you installed, such as additional memory or a peripheral.

Problems That Prevent You from Using Your MacBook

If your MacBook doesn’t respond or the pointer doesn’t move

On rare occasions, an application might “freeze” on the screen. Mac OS X provides a

way to quit a frozen application without restarting your computer.

To force an application to quit:

1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.

The Force Quit Applications dialog appears with the application selected.

2 Click Force Quit.

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Apple 2009 MacBook Specifications Page 42