Apple PowerBook G4 (12-inch 1.33GHZ Service Manual

Browse online or download Service Manual for Laptops Apple PowerBook G4 (12-inch 1.33GHZ. Apple PowerBook G4 (12-inch 1.33GHZ Service manual [en] User Manual

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Summary of Contents

Page 1 - Service Source

© 2004 Apple Computer, Inc. All rights reserved.  Service Source PowerBook G4 (15-inch FW 800)PowerBook G4 (15-inch 1.5/1.33GHz) Updated 12 Novemb

Page 2 - Adjustments

8 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments Display Rear Housing Adjustment3. If part of the foam strip sticks to the housing, remove

Page 3 - Latch Adjustment

84 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic BoardLogic BoardToolsThis procedure requires the following tools:• #1 Phillips screwdr

Page 4

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 85 Logic BoardPreliminary StepsBefore you begin, run the computer until warm (if possible) to h

Page 5

86 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic Board2. Remove the two screws holding the right speaker and move the speaker and its w

Page 6

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 87 Logic Board4. Important: To prevent damage to the logic board chips, the thermal material be

Page 7 - Adjustment

88 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic Board5. Lift the left side slightly and remove the two connectors.Note: The thermal ma

Page 8

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 89 Logic BoardImportant: When removing the logic board, verify that the thin aluminum washer, a

Page 9

90 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic Board6. Carefully lift the left side of the board and pivot along the ports side. Supp

Page 10

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 91 Logic BoardWarning: To avoid flexing the logic board, hold the board vertically along the wid

Page 11

92 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic BoardReplacement ProcedureImportant: Logic boards and heatsinks are matched sets. Ther

Page 12

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 93 Logic Board1. Verify that four rubber blocks are installed on the replacement logic board. I

Page 13

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 9 Display Rear Housing Adjustment6. With the two sets of shims removed, the housing should

Page 14

94 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic BoardThe following procedures show how to verify and replace the thermal materials:War

Page 15

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 95 Logic BoardFor 1.33 GHz & 1.5 GHz logic board heatsinks:• Install only the light blue pa

Page 16 - Take Apart

96 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic Board• Apply approximately 0.4 to 0.5 cc’s of thermal paste (922-6495) in an “X” patte

Page 17 - General Information

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 97 Logic Board6. If the logic board was removed to facilitate another procedure and will be rei

Page 18 - Important Memory Note

98 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Logic Board7. When replacing the logic board, guide the port side into the port openings on

Page 19

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 99 Right BlowerRight BlowerToolsThis procedure requires the following tools:• #1 Phillips screw

Page 20 - Serial Number Location

100 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Right BlowerProcedure1. Remove the three screws, then lift off the blower.2. Install the re

Page 21 - Preliminary Step

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 101 Right USB BoardRight USB BoardToolsThis procedure requires the following tools:• #1 Phillip

Page 22

102 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Right USB BoardProcedure1. Remove the two screws and guide the board out.2. Disconnect the

Page 23

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 103 Right USB Board3. If the EMI gasket is not installed on the replacement board, transfer the

Page 24 - Part Location

10 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments Display Rear Housing Adjustment8. Using a black stick, carefully pry up the diffuser foam

Page 25

104 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart SpeakersSpeakersToolsThis procedure requires the following tools:• #0 Phillips screwdriver

Page 26 - Memory Cards

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 105 SpeakersProcedureNote: Lift up any Kapton tape as necessary and reserve for replacement.1.

Page 27

106 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Speakers3. Remove the screw and nut, then carefully lift out the speaker assembly.4. Discon

Page 28

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 107 PC Card CagePC Card CageToolsThis procedure requires the following tools:• #0 Phillips scre

Page 29

108 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart PC Card CageProcedure1. Remove the four screws. 2. To remove the cage, lift it off of the e

Page 30

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 109 PC Card Cage4. Verify the holes in the Sound/DC-in board, are aligned with the screw bosses

Page 31

110 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart AirPort Extreme Slot & Flex CableAirPort Extreme Slot& Flex CableToolsThis procedur

Page 32

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 111 AirPort Extreme Slot & Flex CableProcedure1. Disconnect the AirPort Extreme antenna cou

Page 33

112 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart AirPort Extreme Slot & Flex Cable3. Remove four screws and lift out the AirPort Extreme

Page 34

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 113 AirPort Extreme Slot & Flex Cable5. Install the replacement AirPort Extreme card cage.R

Page 35 - AirPort Extreme Card

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 11 Display Rear Housing Adjustment11. Important: Before applying the new diffuser, make

Page 36

114 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Heatsink and Blowers AssemblyHeatsink and Blowers AssemblyToolsThis procedure requires the

Page 37

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 115 Heatsink and Blowers AssemblyProcedureNote: The heatsink and blowers are one assembly part.

Page 38

116 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Heatsink and Blowers Assembly4. To install the replacement heatsink, install the screws in

Page 39 - Top Case

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 117 Sound/DC-In BoardSound/DC-In BoardToolsThis procedure requires the following tools:• Torx T

Page 40

118 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Sound/DC-In BoardProcedure1. Remove the screws.2. Disconnect the power and flex cables.922-6

Page 41 - Top Case

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 119 Sound/DC-In Board3. Guide out the sound/DC-in board.Replacement Note: Install the “TO MLB”

Page 42

120 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Sound/DC-In Board4. Turn the board over and disconnect the Bluetooth cable.5. Remove the RJ

Page 43

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 121 Sound/DC-In BoardReplacement Note: If the replacement sound/DC-in board has an RJ-11 port i

Page 44

122 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Sound/DC-In BoardReplacement Note: Verify that the screw pass-through holes, at the Bluetoo

Page 45

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 123 Bottom Case AssemblyBottom Case AssemblyPart LocationPreliminary StepsBefore you begin, rem

Page 46

12 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments Display Rear Housing Adjustment13. Remove the backing on the foam strips.14. Because the

Page 47

124 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Bottom Case AssemblyProcedure1. Verify that the following items are on the replacement bott

Page 48

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 125 Bottom Case Assembly3. Remove two screws and remove the hard drive holder; transfer to the

Page 49

126 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Rear HousingDisplay Rear HousingToolsThis procedure requires the following tools:•

Page 50

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 127 Display Rear HousingProcedure1. Remove the two screws at the bottom corners of the display

Page 51 - 922-6091

128 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Rear HousingA black stick may also be helpful to disengage the housing from the tab

Page 52

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 129 Display Rear Housing6. To help disengage the clips under the clutch cover, you may need to

Page 53

130 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Rear Housing8. Place the display with rear housing face down on a soft clean cloth.

Page 54

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 131 Display Rear Housing11. Tilt up the antenna board and unwrap its plastic insulator.Replacem

Page 55

132 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Rear Housing13. The rear display housing includes the housing, logo, attached space

Page 56 - Keyboard

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 133 Display Hook AssemblyDisplay Hook AssemblyToolsThis procedure requires the following tools:

Page 57

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 13 Display Rear Housing Adjustment15. With the diffuser secured on the housing, peel up the

Page 58

134 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Hook AssemblyProcedureCaution: Handle the display assembly by the edges only. Avoid

Page 59

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 135 Inverter BoardInverter BoardToolsThis procedure requires the following tools:• Black stick

Page 60 - 922-5838

136 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Inverter BoardProcedureCaution: Handle the display assembly by the edges only. Avoid pressu

Page 61

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 137 Inverter Board3. Disconnect the cable at the right end of the board.4. Tilt up the inverter

Page 62 - Backup Battery

138 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Inverter Board5. Remove the inverter board from the display assembly.Replacement Note: A re

Page 63

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 139 Clutch Cover and Diversity Board Clutch Cover and Diversity Board Tools This procedure r

Page 64

140 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Clutch Cover and Diversity Board Procedure Caution: Handle the display assembly by the e

Page 65

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 141 Clutch Cover and Diversity Board Replacement Note: When reinstalling the bezel holder,

Page 66

142 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Clutch Cover and Diversity Board4. Starting at the diversity board end of the clutch cove

Page 67

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 143 Clutch Cover and Diversity Board6. Lift the diversity board with attached cables out of

Page 68

© 2004 Apple Computer, Inc. All rights reserved.  Service SourceTake Apart PowerBook G4 (15-inch FW 800)PowerBook G4 (15-inch 1.5/1.33GHz)

Page 69 - 922-6103

144 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Clutch Cover and Diversity Board7. Replacement Note: When installing the clutch cover, make

Page 70

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 145 LVDS CableLVDS CableToolsThis procedure requires the following tools:• Soft cloth to protec

Page 71 - Optical Drive

146 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart LVDS CableProcedureWarning: To avoid damage, pooling, or white spots, handle the display as

Page 72

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 147 LVDS Cable3. With the clutch cover removed, note the position of the LVDS cable on the clut

Page 73

148 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart LVDS Cable4. Remove the LVDS cable from the display assembly.5. Reassemble and test the com

Page 74

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 149 LCD PanelLCD PanelToolsThis procedure requires the following tools:• #0 Phillips screwdrive

Page 75 - Hard Drive

150 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart LCD PanelPreliminary StepsBefore you begin, remove the following:• Battery• Top case• Displ

Page 76 - 922-6083

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 151 LCD Panel4. Hold the LCD and bezel together and turn it so the LCD faces up.5. Carefully li

Page 77

152 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart LCD Panel7. Lift the bezel off of the LCD panel.If installing a replacement LCD panel1. Ver

Page 78

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 153 LCD PanelTransfer or verify the sleep magnet installation1. The round magnet on the back of

Page 79

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 1 General Information General Information Overview The main differences between the two comp

Page 80

154 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart LCD PanelIf reinstalling the bezel1. Use Isopropyl alcohol wipes and a black stick to remov

Page 81

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 155 Display BezelDisplay BezelToolsThis procedure requires the following tool:• Torx T8 screwdr

Page 82

156 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display BezelProcedureImportant: Do not remove or loosen screws on the clutches. The clutch

Page 83

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 157 Display BezelImportant: • If installing a replacement LCD panel, verify that three spacers

Page 84

158 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display ClutchDisplay ClutchToolsThis procedure requires the following tools:• #0 Phillips

Page 85

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 159 Display ClutchProcedureImportant: Do not remove or loosen screws on the clutches, except in

Page 86

160 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Clutch2. Note the thin metal shim that fits between the clutch and the bezel.Importa

Page 87 - Left Blower

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 161 Display Clutch4. When installing the replacement clutch, be sure all openings align with th

Page 88

© 2004 Apple Computer, Inc. All rights reserved. Service SourceTroubleshootingPowerBook G4 (15-inch FW 800)PowerBook G4 (15-inch 1.5/1.33GHz)

Page 89 - 3. Lift out the blower

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 1 General InformationGeneral InformationWire and Flex CablesWith the very thin enclosure d

Page 90 - Ambient Light Sensor Boards

2 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart General InformationSome key features common to both that distinguish these computers from e

Page 91

2 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting General InformationMain battery cable Connects main battery to logic boardModem flex (to

Page 92 - 922-6475

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 3 General InformationHardware Troubleshooting Tools and TipsApple Hardware Test 2.0.6 (AHT

Page 93 - Ambient Light Sensor Boards

4 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting General Information Apple Service Diagnostic Main screenApple Service Diagnostic Select

Page 94 - Display Panel Assembly

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 5 General InformationApple Service Diagnostic Hardware info tab Apple Service Diagnostic T

Page 95

6 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting General InformationPower-on pads on logic boardWith the top case removed, the power-on b

Page 96

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 7 General InformationPMU Reset pads on logic boardIn addition to the power-on button pads

Page 97 - 922-6098

8 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting General InformationSoftware Troubleshooting Tips and ToolsMac OS X onlyStarting with the

Page 98 - Display Panel Assembly

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 9 General InformationTo start up into Safe Mode (to Safe Boot), do this:1. Be sure the com

Page 99

10 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsHardware Symptom ChartsHow to Use the Symptom ChartsThe Symptom

Page 100 - Logic Board

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 11 Hardware Symptom ChartsPower Adapter NoteThe system was designed to use the Apple 65-Wa

Page 101 - Procedure

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 3 General Information Tools The following tools are recommended for the take apart procedure

Page 102

12 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsStartupThe computer will not power on (no blower movement, hard

Page 103

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 13 Hardware Symptom Charts13. Repeat step 12 with the following flex cables one at a time,

Page 104

14 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsBlue screen appears (a spinning disc cursor may also be visible)

Page 105

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 15 Hardware Symptom ChartsFlashing question mark appears on the screenNote: This system wi

Page 106

16 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsSystem shuts down intermittentlyImportant: This issue can be a r

Page 107 - Logic Board

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 17 Hardware Symptom ChartsApplication Quits, Kernel panic or other booting problems1. If a

Page 108 - Replacement Procedure

18 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsComputer beeps twice at startup1. Two beeps means that EDO memor

Page 109

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 19 Hardware Symptom ChartsAirPort Extreme CardAirPort Extreme Card not recognized1. In Mac

Page 110

20 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsBatteryBattery will not eject1. Flip over the unit and turn the

Page 111

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 21 Hardware Symptom Charts6. Turn off the computer. Perform the keyboard PMU reset procedu

Page 112

© 2004 Apple Computer, Inc. All rights reserved.  Service SourceAdjustments PowerBook G4 (15-inch FW 800)PowerBook G4 (15-inch 1.5/1.33GHz)

Page 113

4 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart General Information Serial Number Location The serial number is located in the battery bay.

Page 114

22 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsDisplay Display latch not workingNote: When the display is being

Page 115 - Right Blower

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 23 Hardware Symptom Charts5. If the number of subpixel anomalies is acceptable, explain to

Page 116

24 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsHard DriveInternal hard drive will not initialize:1. Start up fr

Page 117 - Right USB Board

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 25 Hardware Symptom ChartsNo keyboard illumination 1. Go to Keyboard system preference pan

Page 118

26 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsMicrophoneThe microphone is not working1. Check the Sound system

Page 119

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 27 Hardware Symptom ChartsModemNo modem dial tone1. Check that the correct modem is select

Page 120 - Speakers

28 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsModem intermittently disconnects or low performance1. Verify kno

Page 121

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 29 Hardware Symptom ChartsOptical DriveThe optical drive does not accept CD or DVD disc (m

Page 122 - 922-6090

30 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsDifficulty writing to optical media1. Verify the correct type of

Page 123 - PC Card Cage

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 31 Hardware Symptom ChartsPC CardPC Card will not insert into the PC Card slot1. Make sure

Page 124

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 5 Foot Foot Tools This procedure requires the following tools:• Foot kit• Tweezers or needle

Page 125 - 922-6093

32 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsA USB device not recognized by computerNote: If you are trying t

Page 126 - & Flex Cable

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 33 Hardware Symptom ChartsSoundNo sound heard and the Speakers section of the Sound system

Page 127

34 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom Charts9. Check speaker cable. Verify left and right cable connections.

Page 128

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 35 Hardware Symptom ChartsTrackpadThe cursor does not move when you are using trackpad1. V

Page 129

36 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsVideoNo display, or dim display, but computer appears to operate

Page 130 - Heatsink and Blowers Assembly

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting - 37 Hardware Symptom ChartsNo display, or dim display, but can display external video1. Rem

Page 131

38 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Troubleshooting Hardware Symptom ChartsMisc. SymptomsThe Date and Time settings reset all the timeNote:

Page 132

© 2004 Apple Computer, Inc. All rights reserved. Service SourceViewsPowerBook G4 (15-inch FW 800)PowerBook G4 (15-inch 1.5/1.33GHz)

Page 133 - Sound/DC-In Board

Views - 1 PowerBook G4 (15-inch FW 800) Exploded ViewPowerBook G4 (15-inch FW 800) Exploded ViewKeyboard: Non-Lit 922-6106 Backlit 922-6105Top Ca

Page 134

2 - Views PowerBook G4 (15-inch 1.5/1.33GHz) Exploded ViewPowerBook G4 (15-inch 1.5/1.33GHz) Exploded ViewKeyboard: Non-Lit 922-6106 Backlit 922-

Page 135 - Sound/DC-In Board

6 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Foot Procedure Warning: The glue used in this procedure can bond instantly to skin. Do not

Page 136

Views - 3 PowerBook G4 (15-inch FW 800)/(15-inch 1.5/1.33GHz) Display Exploded ViewPowerBook G4 (15-inch FW 800)/(15-inch 1.5/1.33GHz) Display Ex

Page 137

4 - Views PowerBook G4 (15-inch FW 800)/(15-inch 1.5/1.33GHz) Screw MatrixPowerBook G4 (15-inch FW 800)/(15-inch 1.5/1.33GHz) Screw Matrix922-6471T8

Page 138

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 7 Foot4. Warning: GLUE IS AN EYE AND SKIN IRRITANT. BONDS SKIN INSTANTLY. Do not touch the

Page 139 - Bottom Case Assembly

8 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Battery Battery Tools This procedure requires the following tools:• Soft cloth• Coin Part L

Page 140

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 9 Battery Procedure Warning: If the computer has been recently operating, allow it to cool d

Page 141 - 922-6472

10 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Memory Door and Memory Cards Memory Door and Memory Cards Tools This procedure requires th

Page 142 - Display Rear Housing

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 11 Memory Door and Memory Cards Procedure Warning: If the computer has been recently operati

Page 143

12 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Memory Door and Memory Cards3. To remove memory cards, carefully spread the two locking ta

Page 144

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 13 Memory Door and Memory CardsReplacement ProcedureNotes: • The top and bottom memory cards ar

Page 145

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 1 Latch Adjustment Latch Adjustment Overview If the display latch does not secure the displ

Page 146

14 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Memory Door and Memory Cards2. Slide the card forward to the lower slot. Firmly push the car

Page 147

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 15 Memory Door and Memory Cards4. If installing a memory card in the top slot, follow the same

Page 148

16 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Memory Door and Memory Cards7. Cards should be flat and secure on both sides.8. Install the m

Page 149 - Display Hook Assembly

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 17 AirPort Extreme CardAirPort Extreme CardToolsThis procedure requires the following tools:• B

Page 150

18 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart AirPort Extreme CardProcedure1. Pull outward on the slot to open the AirPort Extreme Card do

Page 151 - Inverter Board

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 19 AirPort Extreme Card3. Gently disconnect the AirPort Extreme antenna cable.4. Use the pull t

Page 152

20 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart AirPort Extreme Card5. Slide the replacement AirPort Extreme Card into the slot, as shown.6.

Page 153 - Inverter Board

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 21 AirPort Extreme Card7. Connect the end of the antenna cable to the card.8. Loop the clear pl

Page 154

22 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart AirPort Extreme Card9. Close the AirPort door, reassemble and test the computer.

Page 155 - Clutch Cover and Diversity

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 23 Top CaseTop CaseToolsThis procedure requires the following tools:• #0 Phillips screwdriver (

Page 156

2 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments Latch Adjustment Procedure Note: The latch mechanism under the top case of the computer h

Page 157

24 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top CasePreliminary StepsBefore you begin, remove the following:• Battery• Memory door Proce

Page 158

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 25 Top Case5. With the display open, rest the computer on one side. Remove the three screws.6.

Page 159

26 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top Case7. Open the computer slightly and rest it with the back facing up. Remove the two to

Page 160

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 27 Top Case10. To help release the top case, use a black stick along the front left seam of the

Page 161 - LVDS Cable

28 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top Case12. Lift up the back of the top case to about a 45-degree angle to bend out the secu

Page 162

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 29 Top Case14. Lift the front of the top case, pivoting along the back, to rest the top case ag

Page 163

30 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top Case15. Disconnect the trackpad flex cable.16. Carefully disconnect the keyboard flex cabl

Page 164 - LVDS Cable

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 31 Top CaseReplacement ProcedureNote: If replacing the top case, remove the keyboard and transf

Page 165 - LCD Panel

32 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top Case4. On the top case, check cable connections and routing.Note: The top case below has

Page 166

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 33 Top Case6. Use a black stick with your finger for support to straighten clips as shown.Note:

Page 167

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 3 Latch Adjustment4. If the latch does not function properly, adjust the latch hook as foll

Page 168

34 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top Case8. Connect the flex cables from the top case to the logic board.9. Lift the top case

Page 169

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 35 Top CaseImportant: Screw order is vital for the proper attachment of the top case.11. Reinst

Page 170 - If reinstalling the bezel

36 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Top Case12. Close the computer, flip it over, and install the four back screws.13. Install th

Page 171 - Display Bezel

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 37 KeyboardKeyboardToolsThis procedure requires the following tools:• #0 Phillips screwdriver•

Page 172

38 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart KeyboardProcedureNote: There are two different keyboards and top cases used with this comput

Page 173

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 39 Keyboard1. Turn the top case over and carefully remove the black insulator film. If new film w

Page 174 - Display Clutch

40 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Keyboard2. Gently pull up on the keyboard flex cable to release the adhesive at its base.3. R

Page 175

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 41 Keyboard4. Use the pointed end of a black stick and push through the screw hole at the top l

Page 176

42 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Keyboard5. Carefully lift up the keyboard and guide out its flex cable (shown below).Importan

Page 177

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 43 KeyboardReplacement Procedure1. To install the keyboard or replacement keyboard, insert its

Page 178 - Troubleshooting

4 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments Latch Adjustment6. Release the latch hook and perform the latch tests as before. Continue

Page 179

44 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Keyboard4. Install the keyboard screws in the order shown.5. Install new or reinstall the in

Page 180

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 45 Keyboard6. To secure the keyboard flex cable, remove any protective cover on the adhesive at

Page 181

46 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Backup BatteryBackup BatteryToolsThis procedure requires the following tools:• Black stick (

Page 182 - General Information

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 47 Backup BatteryProcedure1. Use a black stick to release the adhesive holding the backup batte

Page 183

48 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Backup BatteryReplacement Procedure1. Connect the backup battery cable to the backup battery

Page 184 - Power-on pads on logic board

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 49 Backup Battery4. Press where shown to secure the backup battery to the optical drive.5. Reas

Page 185 - Caps lock LED power check

50 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Optical DriveOptical DriveToolsThis procedure requires the following tools:• #0 Phillips scr

Page 186 - Safe Mode

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 51 Optical DriveProcedure1. Remove the two screws from the drive hold-down bracket. 2. Lift out

Page 187

52 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Optical Drive3. Remove the two screws, shown, then use a black stick, or the connector pull

Page 188 - Hardware Symptom Charts

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 53 Optical Drive5. Transfer the flex cable, side brackets and screws to the replacement optical

Page 189 - Power Adapter Note

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 5 Display Rear Housing Adjustment Display Rear Housing Adjustment Overview Earlier display

Page 190

54 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Optical Drive7. Verify that both sides of the drive are fully seated.8. Connect the optical

Page 191

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 55 Optical DriveHow to remove a stuck disc from the optical drive1. Remove the four identical s

Page 192 - Gray screen during startup

56 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Optical Drive3. Check the placement of the disc. It is either clamped to the turntable at th

Page 193

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 57 Hard DriveHard DriveToolsThis procedure requires the following tools:• #0 Phillips screwdriv

Page 194

58 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Hard DriveProcedure1. Remove the two screws from the drive hold-down bracket. 2. Lift out th

Page 195 - Error Beeps

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 59 Hard Drive3. Use a black stick, or the connector pull tab if present, to carefully loosen an

Page 196

60 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Hard Drive5. Transfer the shield, side screws, rubber shockpads and the flex cable to the rep

Page 197 - AirPort Extreme Card

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 61 ModemModemNote: The PowerBook G4 (15-inch FW 800) has a larger modem than the PowerBook G4 (

Page 198 - The battery won't charge

62 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart ModemPreliminary StepsBefore you begin, remove the following:• Battery• Top case• Hard drive

Page 199 - Bluetooth

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 63 Modem2. Disconnect the flex cable and RJ-11 cable. (see computer heading for proper procedure

Page 200 - Display

6 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments Display Rear Housing Adjustment Preliminary Step Before performing the display rear housin

Page 201

64 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart ModemPowerBook G4 (15-inch 1.5/1.33GHz):• Carefully lift the modem to disconnect the flex ca

Page 202 - Keyboard

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 65 ModemReplacement Procedure1. Connect the RJ-11 cable to the modem.2. Verify that the modem R

Page 203 - Half keyboard is illuminated

66 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart ModemPowerBook G4 (15-inch 1.5/1.33GHz):• Press the flex connector and socket together with

Page 204 - Microphone

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 67 BluetoothBluetoothToolsThis procedure requires the following tools:• Black stick (or other n

Page 205 - No modem dial tone

68 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart BluetoothProcedure1. Guide the Bluetooth 4-pin connector and antenna cables from under the b

Page 206

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 69 Bluetooth5. If replacing the Bluetooth cable, remove the cable through the space at the PC c

Page 207 - Optical Drive

70 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Bluetooth7. Route cables under the case hardware in the channel as shown, and verify that th

Page 208

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 71 Left BlowerLeft BlowerToolsThis procedure requires the following tools:• #1 Phillips screwdr

Page 209

72 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Left BlowerProcedure1. Disconnect the cables shown below.2. Remove four screws. 922-60934.5

Page 210

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 73 Left Blower3. Lift out the blower.4. Install replacement blower. Reassemble and test compute

Page 211 - No sound from speaker(s)

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Adjustments - 7 Display Rear Housing Adjustment Procedure Important: The logo diffuser protects the Appl

Page 212 - Distorted sound from speakers

74 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Ambient Light Sensor BoardsAmbient Light Sensor BoardsToolsThis procedure requires the follo

Page 213 - Trackpad

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 75 Ambient Light Sensor BoardsProcedure1. To remove the left ambient light sensor board, remove

Page 214

76 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Ambient Light Sensor Boards2. To remove the right ambient light sensor, remove the two screw

Page 215

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 77 Ambient Light Sensor Boards3. Press, where shown here, to secure the right ambient light sen

Page 216 - Misc. Symptoms

78 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Panel AssemblyDisplay Panel AssemblyToolsThis procedure requires the following tools

Page 217

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 79 Display Panel AssemblyProcedure1. Remove the two screws along the back, closest to the botto

Page 218 - Exploded View

80 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Panel Assembly4. Disconnect and lift up the AirPort Extreme flex cable to uncover the

Page 219

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 81 Display Panel Assembly6. On the right side of the computer, disconnect the LVDS cable.7. Mov

Page 220 - Clutch Cover 922-6020

82 - PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart Display Panel Assembly8. Lift the display straight up and off of the computer without catchi

Page 221 - 4 - Views

PowerBook G4 (15-inch FW 800_1.5/1.33GHz) Take Apart - 83 Display Panel Assembly10. Reassemble and test the computer.11. Testing the computer should i

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