Troubleshooting Symptom Charts/Internal Modem
(Continued)
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Internal Modem
(Continued)
Strange mix of
characters appears
on screen
1 Verify that baud rate and data format settings of
communications application are compatible with internal
modem and remote modem.
2 Check phone cord connection and operation.
3 Verify that System is 7.1 or later.
4 Remove and reseat modem interface board.
5 Disconnect Duo MiniDock from PowerBook and test
PowerBook internal modem.
6 Replace modem interface board.
7 Replace Duo MiniDock logic board.
Modem interferes
with system sound
1 Remove and reseat modem interface board.
2 Disconnect Duo MiniDock from PowerBook and test
PowerBook internal modem.
3 Replace modem interface board.
4 Replace Duo MiniDock logic board.
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