Apple TV (2nd generation) User Manual download pdf (Page 26)

26 Chapter 4 Problem? No Problem.

Chapter 4 Problem? No Problem.

MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadvice

inthischapter.Foradditionaltipsandtroubleshootinginformation,seethe

AppleTVSupportpageatwww.apple.com/support/appletv.

Troubleshooting

IfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.

First,makesure:

Â ThecablesbetweenAppleTVandyourTVarepushedinalltheway.

Â ThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworking

powersource.

Â YourTVisturnedonandsettothecorrectinput.

Â AppleTVisconnectedtoyournetwork.GototheSettingsmenuonAppleTV,

selectNetwork,andseeifAppleTVhasanIPaddress.

Â YournetworkandInternetconnectionsareonandworkingproperly.

Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,

yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouter

fromthepoweroutlet.Wait30seconds,andthenreconnecteverything.

If the remote isn’t working

Â PointtheremotedirectlyatAppleTV.

Â IfyoupairedAppleTVwithanAppleRemote,makesureyou’reusingthe

pairedremote.

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Apple TV (2nd generation) User Manual Page 26