Apple QuickTime Technical Information download pdf (Page 53)

Chapter 5 Troubleshooting and Technical Information 53

Error code 453: The server is too busy for users to view the stream. Users should try

again later. You may want to increase the maximum number of connections in the

General Settings pane of Streaming Server Admin.

Error code 454: The connection to the server was dropped. Users must start viewing the

stream again. Check if the server is behind a firewall or the client is behind Network

Address Translation (NAT) software. See “Serving Streams Past Firewalls Using Port 80”

on page 34 and “Streaming Past Firewalls or Networks With Address Translation” on

page 34.

Error code –5420: The server may not be running. Check the streaming server and

restart it if necessary. Check if the server is behind a firewall or the client is behind

Network Address Translation (NAT) software. See “Serving Streams Past Firewalls Using

Port 80” on page 34 and “Streaming Past Firewalls or Networks With Address

Translation” on page 34.

Users Want to Back Up Databases that QTSS Publisher

Maintains

It is important to understand the inner workings of QuickTime Streaming Server

Publisher in order to be able to create an effective backup with or without a backup of

published media.

Any media added to the main Library in QTSS Publisher goes directly into the

“/Libraries“ folder under “/Library/Application Support/Apple/QTSS Publisher”, also

called the “QTSS Publisher folder”. The Libraries folder is a mirror image of the “Source

Library” in the main view of QTSS Publisher, where all content is displayed.

When QuickTime media is published by QTSS Publisher via Fast Start, it becomes

immediately available for download and is copied into the folder “qtmedia“ under the

default web server folder. The default Webserver folder is “/Library/Webserver/

Documents” which can be modified in Server Admin. The “qtmedia” folder is designated

by default as the “Media directory” and can be modified from the Settings > General

tab in QuickTime Streaming in Server Admin.

Any content set for Instant-On, which is available through QuickTime Streaming Server

for on-demand streaming, is copied into the ”Movies” folder in the “/Library/

QuicktimeStreaming”, also called the “QuickTimeStreaming folder”. QTSS Publisher also

publishes Instant-On files to a “qtmedia” subfolder inside the /Library/

QuickTimeStreaming/Movies folder.

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Apple QuickTime Technical Information Page 53