Apple Mac Pro (Early 2009) User Manual download pdf (Page 78)

78 Chapter 4 Problem, Meet Solution

Occasionally you may have problems while working with your Mac Pro. Read on for

troubleshooting tips to try when you have a problem. You can also find more

troubleshooting information in Mac Help or on the Mac Pro Service & Support website

at www.apple.com/support/macpro.

If you experience a problem working with your Mac Pro, there is usually a simple and

quick solution. If you encounter a problem, try to make a note of what you did before

the problem occurred. This can help you narrow down the possible causes of the

problem and then find the answers you need. Things to note include:

Â The applications you were using when the problem occurred. Problems that occur

only with a specific application may indicate that the application is not compatible

with the Mac OS version installed on your computer.

Â Any software that you recently installed.

Â Any new hardware (such as memory, graphics or PCI Express cards, hard disk drives)

you installed or peripheral that you connected

Problems with Your Mac Pro

If your Mac Pro won’t respond or turn on, you have trouble ejecting a disk, or the status

light is flashing, try the steps in this section.

If the computer won’t respond or the pointer won’t move

First, make sure the mouse and keyboard are connected by unplugging and then

plugging in the connectors, and make sure they are firmly seated.

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Apple Mac Pro (Early 2009) User Manual Page 78